Customer experience intelligence tool - AI tools

Staircase AI uses Artificial Revenue Intelligence to predict churn, identify growth opportunities, and eliminate the need for human feedback in customer data analysis.

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Aiwo is an AI-powered platform that analyzes customer contacts across all channels to identify and eliminate unnecessary interactions, improving efficiency and customer experience.

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CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$

Impact AI utilizes Natural Language Processing and Machine Learning to analyze customer interactions, providing insights into sentiment and enabling personalized experiences to enhance loyalty and optimize team performance.

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Eclipse AI is a comprehensive AI-powered customer feedback analytics platform that unifies feedback from multiple sources and generates actionable insights for improved customer experience.

• Freemium
• From 171$

SMG Ignite is an AI-native platform that empowers brands to transform customer, employee, and brand experiences through real-time insights and strategic recommendations. Designed for restaurants, retail, hospitality, and more, Ignite enables data-driven decisions across the entire experience journey.

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CustomerBase.ai leverages AI to analyze customer data, identify ideal customer profiles (ICPs), and prioritize accounts, helping sales and marketing teams target effectively.

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Enterpret is a customer feedback intelligence platform that automatically unifies and categorizes feedback to capture the Voice of the Customer, helping companies build products customers love and drive revenue.

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Syncly is a customer feedback intelligence platform that helps customer-centric teams uncover valuable insights to enhance customer satisfaction, boost retention, and accelerate growth.

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NotifyVisitors is an AI-powered customer data platform (CDP) offering omnichannel marketing automation and conversion rate optimization tools to enhance customer experiences and drive growth.

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ccRobot.ai is a Customer Experience (CX) Automation solution using AI to automate client interactions, streamline business operations, and provide 24/7 support.

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Unwink.AI is a customer intelligence platform leveraging AI to transform customer feedback from diverse sources into actionable insights. It aims to boost support efficiency, enhance product development, and optimize marketing efforts.

• Freemium
• From 123$

Insider is an end-to-end platform with an integrated CDP to fuel journey orchestration across a wide set of channels, delivering personalized customer experiences and driving ROI.

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Octoparse CEM is a unified platform that aggregates customer interactions from various channels and uses AI to transform feedback into actionable insights. It enables businesses to improve customer experience and drive sustainable growth.

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Collective[i] offers an AI-powered platform to optimize revenue generation by improving sales forecasting, productivity, and data quality. It helps businesses expand margins and grow revenue.

• Freemium
• From 40$

EdgeTier is an AI-powered conversation intelligence platform that helps customer support teams improve their service quality through real-time message analysis, anomaly detection, and agent coaching.

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Common Room is a customer intelligence platform using AI to help GTM teams identify buying signals, prioritize prospects, and automate personalized outbound communication.

• Freemium
• From 1000$

Sprinklr provides a unified customer experience management (Unified-CXM) platform powered by AI, designed to enhance productivity and consolidate customer interactions across marketing, customer service, social media, and insights teams.

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CX Insight leverages advanced AI to transform your Google Reviews into actionable business intelligence, helping local businesses boost satisfaction, positive reviews, and customer retention through industry-specific sentiment analysis.

• Free Trial

RetentionX is a Customer Intelligence Platform for consumer brands, using AI to unify data, analyze behavior, and optimize strategies for increased retention and profitability.

• Usage Based

Exei is an AI Agent designed to automate customer service, generate leads, and streamline business operations through multilingual support and no-code integration.

• Freemium
• From 25$

InsightArc provides AI CX agents with real-time, product-level user intent and context, improving self-service and reducing escalations.

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Chattermill uses AI to analyze customer feedback from various sources, providing granular insights to improve customer experience and drive revenue.

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CustomerGauge is an AI-powered platform designed to help B2B companies collect, analyze, and act on customer feedback in real time, driving revenue growth and customer retention.

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Sunrise AI is an enterprise-focused customer success platform that uses AI to boost retention, reduce churn, and optimize revenue by providing actionable insights and tailored playbooks for Customer Success Managers.

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[24]7.ai provides an AI-powered omnichannel CX platform, the [24]7 Engagement Cloud, designed to enhance customer interactions and improve contact center performance.

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DataOrb is an AI-powered platform designed to transform customer interactions into revenue growth opportunities by leveraging AI for deep analysis across customer touchpoints.

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Chyo provides a custom ChatGPT solution for businesses. Embed it on your website to automate customer support, enhance engagement, and boost sales.

• Paid
• From 89$

eDesk is an AI-powered customer support platform designed for ecommerce, streamlining support, driving loyalty, and boosting business growth.

• Freemium
• From 65$

Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

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