customer communication analysis tool - AI tools

  • Customer.io
    Customer.io Say more, more powerfully

    Customer.io is a customer engagement platform fueled by first-party data, enabling personalized journeys across email, push, in-app, and SMS to build stronger relationships.

    • Free Trial
    • From 100$
  • JivoChat
    JivoChat The Platform to Connect with Customers

    JivoChat is a comprehensive communication platform that helps businesses connect with customers through live chat, social media, messengers, and phone calls. Improve customer support and increase sales with its integrated communication tools.

    • Freemium
    • From 19$
  • LoopBridge
    LoopBridge Understand What Your Customers Really Need

    LoopBridge empowers your company to stay truly connected to your customers’ needs with real-time insights, automated alerts, and advanced analysis tools. Track customer satisfaction, prevent churn, and uncover upsell opportunities effortlessly.

    • Paid
  • Loris
    Loris Turn Customer Conversations into Actionable Data

    Loris is an AI platform that transforms customer service conversations into valuable data to improve quality, efficiency, and customer satisfaction.

    • Contact for Pricing
  • Insightio
    Insightio A faster way to uncover product insights from customer conversations with AI

    Insightio uses AI to analyze customer conversations, transforming raw data into actionable strategies for product development. It provides organized insights and a semantic chat feature for enhanced analysis.

    • Freemium
    • From 19$
  • Mindlake.ai
    Mindlake.ai Automatically synthesize customer conversation data, highlight emerging trends

    Mindlake.ai is an AI-powered platform that automatically organizes and analyzes customer conversation data across multiple channels, providing insights on trends, sentiment, and churn prediction.

    • Contact for Pricing
  • Octoparse CEM
    Octoparse CEM Leverage AI-powered Omnichannel Feedback Analysis to Uncover Customer Pain Points

    Octoparse CEM is a unified platform that aggregates customer interactions from various channels and uses AI to transform feedback into actionable insights. It enables businesses to improve customer experience and drive sustainable growth.

    • Contact for Pricing
  • Aiwo
    Aiwo Customer Contact Intelligence

    Aiwo is an AI-powered platform that analyzes customer contacts across all channels to identify and eliminate unnecessary interactions, improving efficiency and customer experience.

    • Contact for Pricing
  • Claritiv
    Claritiv Win More Deals by Knowing Exactly What Your Prospect Needs

    Claritiv analyzes customer conversations to identify pain points, preferences, and actionable insights, helping businesses close deals and refine products.

    • Contact for Pricing
  • CCXAI
    CCXAI AI-Powered Customer Communication

    CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

    • Paid
    • From 15$
  • OneCliq
    OneCliq Turn Insights into assets - Analyze consumer sentiment and craft ready-to-use assets in minutes

    OneCliq is an AI-powered consumer insight engine that transforms social conversations into actionable marketing assets, enabling brands and agencies to analyze sentiment, generate insights, and create content in minutes instead of months.

    • Freemium
  • Chatbot.team
    Chatbot.team Improve Customer Experience with Conversational Marketing

    Chatbot.team offers an omnichannel platform leveraging AI to enhance customer engagement, streamline operations, and provide data-driven insights.

    • Free
  • Varolio
    Varolio Future Proof your Book of Business

    Varolio is a communication intelligence platform that transforms customer interactions into reusable digital assets, providing a 360° view of customer expectations and performance.

    • Paid
    • From 49$
  • VOC AI
    VOC AI Where Customer Insights Fuse with AI Chatbot

    VOC AI is an AI-powered customer service and analysis platform that combines chatbot capabilities with advanced review analysis tools, helping businesses automate customer support and gain valuable customer insights.

    • Freemium
    • API
  • Chat Recap AI
    Chat Recap AI Transform your conversations with AI-powered chat analysis

    Chat Recap AI is an intelligent conversation analyzer that helps users understand relationship dynamics through AI chat analysis, examining message patterns, response times, and emotional content.

    • Usage Based
  • Workbounce
    Workbounce Know why you win. Repeat.

    Workbounce is a Voice of Customer insights platform that uses AI to understand the "why" behind your KPIs. Integrate existing data and gain deep insights into your buyers' sentiments, concerns, and needs.

    • Free Trial
  • Chattermill
    Chattermill AI Customer Feedback Analytics for CX & VOC Leaders

    Chattermill uses AI to analyze customer feedback from various sources, providing granular insights to improve customer experience and drive revenue.

    • Contact for Pricing
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