customer communication analysis tool - AI tools

Customer.io is a customer engagement platform fueled by first-party data, enabling personalized journeys across email, push, in-app, and SMS to build stronger relationships.
- Free Trial
- From 100$

JivoChat is a comprehensive communication platform that helps businesses connect with customers through live chat, social media, messengers, and phone calls. Improve customer support and increase sales with its integrated communication tools.
- Freemium
- From 19$

LoopBridge empowers your company to stay truly connected to your customers’ needs with real-time insights, automated alerts, and advanced analysis tools. Track customer satisfaction, prevent churn, and uncover upsell opportunities effortlessly.
- Paid

Loris is an AI platform that transforms customer service conversations into valuable data to improve quality, efficiency, and customer satisfaction.
- Contact for Pricing

Insightio uses AI to analyze customer conversations, transforming raw data into actionable strategies for product development. It provides organized insights and a semantic chat feature for enhanced analysis.
- Freemium
- From 19$

Mindlake.ai is an AI-powered platform that automatically organizes and analyzes customer conversation data across multiple channels, providing insights on trends, sentiment, and churn prediction.
- Contact for Pricing

Octoparse CEM is a unified platform that aggregates customer interactions from various channels and uses AI to transform feedback into actionable insights. It enables businesses to improve customer experience and drive sustainable growth.
- Contact for Pricing

Aiwo is an AI-powered platform that analyzes customer contacts across all channels to identify and eliminate unnecessary interactions, improving efficiency and customer experience.
- Contact for Pricing

Claritiv analyzes customer conversations to identify pain points, preferences, and actionable insights, helping businesses close deals and refine products.
- Contact for Pricing

CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.
- Paid
- From 15$

OneCliq is an AI-powered consumer insight engine that transforms social conversations into actionable marketing assets, enabling brands and agencies to analyze sentiment, generate insights, and create content in minutes instead of months.
- Freemium

Chatbot.team offers an omnichannel platform leveraging AI to enhance customer engagement, streamline operations, and provide data-driven insights.
- Free

Varolio is a communication intelligence platform that transforms customer interactions into reusable digital assets, providing a 360° view of customer expectations and performance.
- Paid
- From 49$

VOC AI is an AI-powered customer service and analysis platform that combines chatbot capabilities with advanced review analysis tools, helping businesses automate customer support and gain valuable customer insights.
- Freemium
- API

Chat Recap AI is an intelligent conversation analyzer that helps users understand relationship dynamics through AI chat analysis, examining message patterns, response times, and emotional content.
- Usage Based

Workbounce is a Voice of Customer insights platform that uses AI to understand the "why" behind your KPIs. Integrate existing data and gain deep insights into your buyers' sentiments, concerns, and needs.
- Free Trial

Chattermill uses AI to analyze customer feedback from various sources, providing granular insights to improve customer experience and drive revenue.
- Contact for Pricing
Featured Tools

Freebeat.ai
Turn Music into Viral Videos In One Click
Kindo
Enterprise-Ready Agentic Security for DevOps and SecOps Automation
JuicyTalk
Chat or Create Your Own Best AI Girlfriend or Boyfriend Online Free
BestFaceSwap
Change faces in videos and photos with 3 simple clicks
Fellow
#1 AI Meeting Assistant
Cloudairy
AI-driven collaboration and design platform for teamsDidn't find tool you were looking for?