customer communication analysis tool - AI tools
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Customer.io Say more, more powerfully
Customer.io is a customer engagement platform fueled by first-party data, enabling personalized journeys across email, push, in-app, and SMS to build stronger relationships.
- Free Trial
- From 100$
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JivoChat The Platform to Connect with Customers
JivoChat is a comprehensive communication platform that helps businesses connect with customers through live chat, social media, messengers, and phone calls. Improve customer support and increase sales with its integrated communication tools.
- Freemium
- From 19$
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LoopBridge Understand What Your Customers Really Need
LoopBridge empowers your company to stay truly connected to your customers’ needs with real-time insights, automated alerts, and advanced analysis tools. Track customer satisfaction, prevent churn, and uncover upsell opportunities effortlessly.
- Paid
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Loris Turn Customer Conversations into Actionable Data
Loris is an AI platform that transforms customer service conversations into valuable data to improve quality, efficiency, and customer satisfaction.
- Contact for Pricing
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ChatRecap AI Unlock the hidden patterns and insights in your chats with Chat Recap AI.
ChatRecap AI is an AI-powered tool that analyzes chat conversations to reveal communication patterns, response times, and emotional connections, providing interactive reports and visualizations.
- Freemium
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Insightio A faster way to uncover product insights from customer conversations with AI
Insightio uses AI to analyze customer conversations, transforming raw data into actionable strategies for product development. It provides organized insights and a semantic chat feature for enhanced analysis.
- Freemium
- From 19$
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Mindlake.ai Automatically synthesize customer conversation data, highlight emerging trends
Mindlake.ai is an AI-powered platform that automatically organizes and analyzes customer conversation data across multiple channels, providing insights on trends, sentiment, and churn prediction.
- Contact for Pricing
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Roast My Chat Dissect your dialogue, expose the truth, and sprinkle a touch of wit.
Roast My Chat analyzes your conversations, providing humorous roasts alongside actionable advice to enhance your communication skills.
- Freemium
- From 20$
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Octoparse CEM Leverage AI-powered Omnichannel Feedback Analysis to Uncover Customer Pain Points
Octoparse CEM is a unified platform that aggregates customer interactions from various channels and uses AI to transform feedback into actionable insights. It enables businesses to improve customer experience and drive sustainable growth.
- Contact for Pricing
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Aiwo Customer Contact Intelligence
Aiwo is an AI-powered platform that analyzes customer contacts across all channels to identify and eliminate unnecessary interactions, improving efficiency and customer experience.
- Contact for Pricing
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Wootric Maximize Customer Lifetime Value
Wootric is a customer experience management platform that collects feedback using NPS, CSAT, and CES surveys to help businesses improve retention, engagement, and advocacy.
- Contact for Pricing
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Claritiv Win More Deals by Knowing Exactly What Your Prospect Needs
Claritiv analyzes customer conversations to identify pain points, preferences, and actionable insights, helping businesses close deals and refine products.
- Contact for Pricing
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CCXAI AI-Powered Customer Communication
CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.
- Paid
- From 15$
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Impact AI Unlock insights from interaction data and deliver personalised customer experience at scale and increase loyalty.
Impact AI utilizes Natural Language Processing and Machine Learning to analyze customer interactions, providing insights into sentiment and enabling personalized experiences to enhance loyalty and optimize team performance.
- Contact for Pricing
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OneCliq Turn Insights into assets - Analyze consumer sentiment and craft ready-to-use assets in minutes
OneCliq is an AI-powered consumer insight engine that transforms social conversations into actionable marketing assets, enabling brands and agencies to analyze sentiment, generate insights, and create content in minutes instead of months.
- Freemium
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Chatbot.team Improve Customer Experience with Conversational Marketing
Chatbot.team offers an omnichannel platform leveraging AI to enhance customer engagement, streamline operations, and provide data-driven insights.
- Free
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Varolio Future Proof your Book of Business
Varolio is a communication intelligence platform that transforms customer interactions into reusable digital assets, providing a 360° view of customer expectations and performance.
- Paid
- From 49$
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VOC AI Where Customer Insights Fuse with AI Chatbot
VOC AI is an AI-powered customer service and analysis platform that combines chatbot capabilities with advanced review analysis tools, helping businesses automate customer support and gain valuable customer insights.
- Freemium
- API
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Chat Recap AI Transform your conversations with AI-powered chat analysis
Chat Recap AI is an intelligent conversation analyzer that helps users understand relationship dynamics through AI chat analysis, examining message patterns, response times, and emotional content.
- Usage Based
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Workbounce Know why you win. Repeat.
Workbounce is a Voice of Customer insights platform that uses AI to understand the "why" behind your KPIs. Integrate existing data and gain deep insights into your buyers' sentiments, concerns, and needs.
- Free Trial
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Chattermill AI Customer Feedback Analytics for CX & VOC Leaders
Chattermill uses AI to analyze customer feedback from various sources, providing granular insights to improve customer experience and drive revenue.
- Contact for Pricing
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Bling All your Customer Communication in ONE Place
Bling centralizes customer calls, texts, emails, social media, and webchat into one application, leveraging AI to help B2C businesses grow revenue and enhance customer satisfaction.
- Free Trial
- From 20$
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