AI IT service management platform - AI tools

SysAid is an advanced IT service management (ITSM) platform powered by agentic AI, enabling organizations to automate repetitive IT tasks, accelerate issue resolution, and enhance productivity through AI-driven workflows and support.

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InvGate is an AI-enabled IT management platform designed to optimize service operations, IT spend, and asset lifecycle management for modern organizations.

• Paid
• From 17$

Atomicwork is an AI-first platform delivering agentic IT Service Management (ITSM) and Enterprise Service Management (ESM), featuring a Universal AI Agent to automate support and streamline workflows.

• Free Trial
• From 8$

Wolken Software offers an AI-powered platform for IT service management and customer service, enabling enterprises to streamline workflows, automate tasks, and enhance customer satisfaction with advanced automation and intelligent insights.

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ManageEngine provides enterprise-grade AI-enhanced solutions to monitor, manage, and secure IT infrastructure for organizations of all sizes.

• Free Trial

SuperOps is an AI-powered, all-in-one PSA-RMM platform designed for modern MSPs and IT teams, enhancing IT management efficiency and profitability.

• Free Trial
• From 79$

Siit is a service desk platform that helps companies manage internal requests and automate workflows, improving employee experience and operational efficiency.

• Paid
• From 23$

Proactivanet leverages artificial intelligence to manage IT assets and services efficiently by automating discovery, security compliance, and incident resolution. Enhance infrastructure visibility, reduce costs, and improve user satisfaction with intelligent, integrated IT management.

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Resolvd automates IT and cloud tasks with AI-powered scripts and agents, streamlining workflows like onboarding, provisioning, and access management.

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AI Insurance is a comprehensive insurance management platform designed for new programs and captives. It offers AI-powered automation for claims management, financials, and more.

• Free

Leena AI is a Gen AI agent designed for enterprises to significantly reduce IT, HR, and Finance tickets, guaranteeing 70% self-service.

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Rezolve.ai is a Generative AI-powered Employee Service Desk that integrates with Microsoft Teams for immediate support and IT service management.

• Free Trial
• API

Itransition is a global software engineering company offering comprehensive IT services, including AI development, intelligent automation, data analytics, and custom software solutions across various industries.

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Cadalys delivers AI-driven SaaS solutions for IT Service Management (ITSM) and healthcare, streamlining enterprise workflows and improving service outcomes on the Salesforce platform.

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AI SOFT-MART offers AI-powered software solutions to optimize business communication, collaboration, and automation. Leverage VoIP software and smart automation tools for enhanced productivity and efficiency.

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dbNix AI is an enterprise-grade platform offering comprehensive AI solutions including workspace automation, contact center management, asset inventory, and HR processes, designed to streamline business operations and enhance efficiency.

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OTRS delivers flexible, customizable service management software featuring AI-driven automation for IT, customer support, HR, and security operations. The platform streamlines workflows, optimizes processes, and enhances ROI across organizations of any size.

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ITVA's AI platform provides automated network troubleshooting, documentation, and privileged access management, reducing MTTR and improving operational efficiency.

• Freemium
• From 4$

USM Business Systems provides AI development services, including machine learning, data science, and cloud-enabled solutions, to help enterprises automate processes and accelerate digital transformation.

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AppManager streamlines user and app provisioning for startups. It offers centralized management of users, subscriptions, and costs, all powered by AI.

• Paid
• From 5$

Naverisk streamlines IT service delivery with integrated remote monitoring, service desk, PSA, and data protection solutions, empowering MSPs and IT professionals to enhance efficiency and reduce costs.

• Paid
• From 110$

Comarch is a technology company offering AI-powered enterprise solutions including chatbots, predictive maintenance, sentiment analysis, and intelligent analytics for various industries including telecommunications, healthcare, and finance.

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Mirantis k0rdent AI provides unified management for AI application and platform workloads across hybrid, multi-cloud, and edge environments, ensuring efficiency, compliance, and scalability for enterprises.

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Syncro XMM offers a comprehensive platform integrating Remote Monitoring & Management (RMM), Professional Services Automation (PSA), and Microsoft 365 management, empowering MSPs and IT departments to streamline operations and boost efficiency.

• Paid
• From 139$

Muscatech offers comprehensive IT solutions, including managed IT services, cloud computing, cyber security, and unified communications featuring conversational AI and voice-enabled chatbots for businesses.

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AI Techservices provides customized AI solutions and services to enhance operational efficiency and drive revenue for businesses across various industries. They specialize in machine learning, chatbots, image processing, and NLP.

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CarePlan AI is a fully customizable, AI-powered platform designed for care and service organizations to streamline data management, reduce administrative tasks, and improve service delivery.

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Electric offers an all-in-one platform for IT and security management, designed to save time and transform IT operations for small and medium-sized businesses (SMBs). It provides solutions for device management, application management, cybersecurity, and automated employee on/offboarding.

• Paid
• From 25$

MindX Service AI is an AI-powered customer service platform that reduces wait times and delivers consistent omnichannel support for businesses. The tool enables instant, human-like responses, automates workflows, and ensures every customer interaction is efficient and brand-aligned.

• Freemium
• From 34$

Innovaite provides AI strategy, training, and technical consulting services to help enterprises and startups implement AI solutions and automate operations.

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