Winchat vs HeiChat Detailed comparison features, price

Winchat

Winchat is an AI-powered chatbot solution designed specifically for premium eCommerce brands. It automates customer interactions by providing instant and personalized replies to customer inquiries 24/7. This enhances the customer experience and contributes to increased sales and higher average order values.

The chatbot integrates seamlessly with existing eCommerce platforms and tools, requiring no technical expertise for setup. Its capabilities are continuously refined through user feedback and corrections, ensuring high accuracy and natural-sounding responses. Winchat prioritizes data security and privacy by implementing industry-standard encryption measures.

HeiChat

HeiChat provides an efficient way to engage customers and improve conversion rates for e-commerce businesses. This advanced AI chatbot offers personalized customer support 24/7, supporting over 90 languages, addressing inquiries, and recommending products.

It integrates seamlessly with popular e-commerce platforms such as Shopify and WooCommerce, and installation is quick and requires no technical skills. The chatbot can be trained with a knowledge base to provide accurate and relevant answers to customer questions, improving the overall shopping experience.

Winchat

Pricing

Contact for Pricing

HeiChat

Pricing

Freemium

Winchat

Features

Automated Replies: 100% automated and personalized replies to customer inquiries.
Quick Setup: 45-second setup with automatic website data collection; no technical skills required.
Full Control: Preview, test, and deactivate the chatbot with a single click.
AI Training: Feedback and correction features to improve chatbot responses over time.
24/7 Availability: Instant answers around the clock in over 90 languages.
Email Collection: Gathers customer emails organically.
One-Click Upsell: Boosts AOV with frictionless one-click upsell offers.
Multi-lingual Support: Responds in the same language as the customer (+100 Languages).
Manual Takeover: Access conversation history and take over the chat manually.
Integrations: Connects with tools like Shopify, Woocommerce, Zendesk, Mailchimp, and Pipedrive.

HeiChat

Features

Personalized Answers 24/7: Provides continuous, tailored support to customers.
Multilingual Support: Operates in over 90 languages.
Fast Navigation: Offers quick and natural conversations for instant customer assistance.
Customer Data Analysis: Delivers insights into customer needs through a powerful dashboard.
E-commerce Platform Integration: Seamlessly integrates with Shopify and WooCommerce.
Trainable AI: Allows users to refine the AI's responses for greater accuracy.
Multiple AI Models: Users can choose different AI models including GPT-4.

Winchat

Use cases

Automating customer support for eCommerce stores.
Increasing sales and average order value.
Providing instant answers to customer questions 24/7.
Collecting customer emails for marketing purposes.
Improving customer satisfaction through personalized interactions.
Offering one-click upsells to boost revenue.

HeiChat

Use cases

Answering customer inquiries about products and services
Providing product recommendations based on customer preferences
Assisting with order tracking and shipping information
Addressing FAQs about return policies and other shop policies
Improving website navigation and user experience
Gathering customer feedback and insights

Winchat

FAQs

What is Winchat?

Winchat allows you to easily create a no-code AI chatbot that provides instant and accurate answers to your customers' questions 24/7.

Which languages are supported by Winchat?

Winchat supports +100 languages, responding in the same language as your customers.

How easy it is to implement Winchat on my ecommerce store?

You don't need any technical skills to install Winchat on your store. It takes less than 1 minute (really!) for anyone to create a chatbot and add it to their website.

Can I train Winchat to improve answers?

You can provide corrections to Winchat answers at any time, so your AI chatbot gets better and better as time goes by.

Is my data secured?

Yes, we take data security and privacy very seriously. We use industry-standard encryption and security measures to protect your data.

HeiChat

FAQs

What is HeiChat?

HeiChat is a no-code AI Chatbots builder using an advanced scraping technology to provide instant and accurate answers to your customers' questions 24/7.

What are the differences between the Heichat Shopify app and the website version?

The Shopify app and the website version are completely independent. The Shopify app is specifically built for Shopify and deeply integrated with it. If you have a Shopify site, we strongly recommend using the Shopify app. The website version uses web crawlers, manual import of knowledge bases, and other methods to obtain data. It is more general-purpose and suitable for all websites.

How can I add my chatbot to my website?

You can add your chatbot in a few clicks by going in Dashboard > Install to your store> Click on Install. At the moment you can either install it manually by pasting our code snippet in your header, or choose our partners integrations (Shopify, Wordpress…)

Does it support other languages?

HeiChat supports more than 70 languages. No matter the language of your store, HeiChat will answer your customers based on the language they use to ask questions or interact with your Chatbot.

Does it use ChatGPT or GPT4?

Indeed, HeiChat uses GPT-3.5/GPT-4/Claude AI technology to provide the most accurate answers to your visitors and customers, and to keep the conversation with your users as natural and human as possible.