WebMaxy vs Luminous CRM Detailed comparison features, price

WebMaxy

WebMaxy is a sophisticated WhatsApp engagement platform trusted by over 5000 brands worldwide. The platform combines powerful features including unlimited WhatsApp broadcasting, seamless catalogue integration, automated chat flows, and AI-powered chatbots to deliver comprehensive business communication solutions.

The platform excels in enabling businesses to create engaging product catalogs, execute personalized marketing campaigns, and provide efficient customer support through a multi-agent dashboard. With built-in payment options and automated workflows, WebMaxy streamlines the entire customer journey from engagement to conversion.

Luminous CRM

Luminous CRM offers a comprehensive WhatsApp engagement platform built on the Official WhatsApp Business API. It enables businesses to leverage WhatsApp for marketing, commerce, and customer support. The platform facilitates broadcasting bulk promotional messages to unlimited users, automating messages with AI-powered chatbots for 24/7 engagement, and enabling multi-agent live chat for efficient customer support.

Luminous CRM empowers organizations to streamline their WhatsApp communication, improving customer experience and driving business growth. Real-time analytics, smart audience segregation, and seamless integrations with popular e-commerce and CRM platforms further enhance its capabilities.

Pricing

WebMaxy Pricing

Contact for Pricing

WebMaxy offers Contact for Pricing pricing .

Luminous CRM Pricing

Paid

From $54

Luminous CRM offers Paid pricing with plans starting from $54 per month .

Features

WebMaxy

WhatsApp Catalog: Rich media product showcase with descriptions and pricing
Personalized Campaigns: Targeted messaging for improved sales conversion
Multi-Agent Dashboard: Distributed customer query management system
AI Chatbot: Automated customer interaction and support
Analytics Dashboard: Campaign performance tracking and insights
WhatsApp Store: Integrated product catalog with payment options
Automated Workflows: Streamlined repetitive task management
Business API Integration: Official WhatsApp business functionality

Luminous CRM

Broadcast Bulk Messages: Send promotional offers and messages to unlimited users.
Automated Messages: Utilize AI-powered chatbots for 24/7 engagement and automated responses.
Multi-Agent Live Chat: Enable multiple team members to provide customer support on the same WhatsApp Business Number.
Real-Time Analytics: Monitor campaign performance with metrics like delivered, read, and reply rates.
Smart Audience Segregation: Segment audiences based on message interactions for targeted retargeting.
Integrations: Connect with popular e-commerce platforms (Shopify, WooCommerce) and CRMs.
In-Built CRM: Manage contacts, tags, and customer attributes for improved engagement.

Use Cases

WebMaxy Use Cases

E-commerce product catalog distribution
Automated customer support
Marketing campaign management
Lead generation and nurturing
Order status updates and tracking
Customer engagement automation
Sales process optimization
Real estate property marketing

Luminous CRM Use Cases

Broadcasting promotional offers and discounts.
Automating customer service with AI-powered chatbots.
Providing multi-agent live chat support.
Sending order confirmations and updates.
Retargeting abandoned carts.
Managing customer relationships.
Gathering customer insights.

FAQs

WebMaxy FAQs

Is WhatsApp business API free?

WhatsApp doesn't charge for the API itself, but there are conversation-based charges from WhatsApp and platform fees from WhatsApp Business Solution Providers.
How to set up WhatsApp Store?

Set up involves 4 steps: 1) Download WhatsApp Business App and create a business profile, 2) Set up business work timings and create welcome messages, 3) Deploy WhatsApp automation, 4) Set up rules.
How to enable WhatsApp catalog?

Go to Settings > Business tools > Catalog, click on Add new item, add photos and videos, enter product or service details, and save.

Luminous CRM FAQs

Is Luminous CRM compliant with WhatsApp rules?

Yes, Luminous CRM is powered by Official Whatsapp Business APIs and is in alignment with all Whatsapp Rules.
Can Luminous CRM help me get the Green Tick verification on WhatsApp?

Yes, Luminous CRM helps you apply for the Green tick on WhatsApp alongside your brand name.
Are there any limitations to broadcasting messages?

You can broadcast unlimited notifications everyday with Luminous CRM.
What are WhatsApp Conversation Charges?

WhatsApp Conversation is a 24-hour messaging window initiated only when a business messages a user. Businesses and users can exchange any number of messages, including template messages, within a 24 hour conversation session without incurring additional charges.