Smith.ai vs Rosie Detailed comparison features, price

Smith.ai

Smith.ai offers comprehensive virtual receptionist solutions designed to enhance customer interactions and streamline business operations. The service combines AI-powered technology with expert human agents to deliver accurate and efficient call answering, lead qualification, appointment scheduling, and payment collection.

With 24/7 availability and bilingual answering options, Smith.ai ensures businesses never miss a customer. Features like CRM integration, call recording, and intelligent call routing help businesses optimize their workflows and improve customer satisfaction.

Rosie

Rosie provides an AI answering service designed to manage your business communications efficiently. It leverages advanced AI technology to interact with callers, ensuring that no calls are missed and that every interaction is handled professionally.

The service includes features such as custom message taking, call recording and transcription, and immediate notifications via email or text. Rosie is trained on your specific business details, allowing it to answer questions and take messages accurately, improving customer service and operational efficiency.

Smith.ai

Pricing

Paid

From 293$

Rosie

Pricing

Paid

From 49$

Smith.ai

Features

Lead screening & intake: Capture and qualify leads based on custom criteria.
Appointment booking: Schedule meetings directly on integrated calendars.
CRM integration: Automatically send call details to popular CRM platforms.
Call recording & transcriptions: Access call recordings and searchable transcripts.
Bilingual answering: Provide services in both English and Spanish.
Payment collection: Securely process payments through various platforms.
24/7 live-staffed: Around-the-clock live call answering with human receptionist

Rosie

Features

Human-like AI: Utilizes advanced AI to answer phone calls and interact naturally with customers.
Custom Message Taking: Tailors message-taking to collect specific information relevant to the business needs.
Call Management: Records and transcribes every call.
Instant Notifications: Sends email and/or text notifications for every new call.
Bilingual Agent: Capable of operating in both English and Spanish.
Appointment Links: Allow to set appointments.
Zapier Integration: Connects with over 1000+ apps via Zapier.

Smith.ai

Use cases

Answering incoming calls for businesses
Qualifying leads and capturing intake information
Scheduling appointments and managing calendars
Processing payments and invoices
Conducting outbound sales and support campaigns
Managing web chat, SMS, and social media messaging

Rosie

Use cases

Handling customer inquiries during and after business hours.
Managing appointment scheduling.
Taking messages and delivering them to the appropriate personnel.
Improving customer service by ensuring all calls are answered.
Providing information about business services and hours.
Filtering spam calls.
Maximizes ROI on ads

Smith.ai

FAQs

How does the money-back guarantee work?

Smith.ai offers a 14-day money-back guarantee for new clients. If you are not satisfied within the first 14 days, email support@smith.ai for a full refund of your plan and add-on services, up to $1,000. Overage charges are not included.

Do I have to sign a contract?

Smith.ai is a month-to-month service with no long-term contracts. You are billed monthly and can cancel at any time.

Can I change my plan?

Yes, you can change your plan at any time by emailing support@smith.ai. The new plan billing will start the next month.

Do you count wrong numbers or spam towards my quota?

No, you will not be charged for spam or unsolicited sales calls as long as the lines forwarded to Smith.ai pass Caller ID.

What if I don't need 24/7 answering?

You can specify the hours you want Smith.ai to answer calls. Calls outside those hours can go to a number you choose or to voicemail. Pricing remains the same regardless of answering hours.

Rosie

FAQs

Do you offer a free trial?

Yes! We offer your first 25 minutes completely free (with no credit card required). After your first 25 minutes, your account will convert to a paid plan at $49/month.

How much does Rosie cost?

Rosie offers several plans: Professional at $49/month, Scale at $99/month, and Growth at $199/month, each including a set number of minutes and features. Enterprise solutions are also available.

How long does it take to set up?

It's quick! We scan your website to train Rosie immediately. Then you just confirm your data is accurate, add any FAQs and message requirements and you're good to go.

Can I keep my phone number?

Yes! There's no need to change your existing business number. We'll walk you through the call forwarding set-up within your existing phone system.

Can I access call history and recordings?

Every call is recorded and transcribed for you in your inbox.