Smart Moderation vs Replient Detailed comparison features, price

Smart Moderation

Smart Moderation offers an advanced solution for managing online comments using artificial intelligence. This software provides real-time monitoring and moderation capabilities across multiple platforms, including Facebook Pages, Facebook Ads, Instagram Profiles, Instagram Ads, YouTube Channels, and HubSpot Blogs. It utilizes AI to identify and flag inappropriate comments, with an option to automatically hide unwanted content, helping maintain a clean and positive online environment for brands and agencies.

The platform features an all-in-one dashboard for streamlined comment management and offers different subscription tiers to accommodate varying needs, from single profiles to enterprise-level requirements with multiple users and profiles. Support is available via email and online channels, with premium support options for higher tiers. An iOS mobile app allows for moderation on the go.

Replient

Replient is an innovative AI tool designed to streamline social media comment management for businesses, influencers, and agencies. It centralizes all comments from platforms like Facebook, Instagram, and TikTok into a single dashboard, eliminating the need to switch between different applications. This allows users to efficiently respond, like, hide, or automate comments, significantly reducing the time spent on social interactions.

The platform leverages AI to generate brand-tailored responses in one click, learns from historical interactions, and fetches live product information from connected websites to ensure accuracy. Additionally, Replient offers custom automations to auto-hide spam, negative feedback, and offensive comments, thereby protecting brand reputation 24/7. It also includes features like smart tagging for comment classification, activity logs for tracking, and multilingual support to engage with a global audience.

Pricing

Smart Moderation Pricing

Free Trial

From $99

Smart Moderation offers Free Trial pricing with plans starting from $99 per month .

Replient Pricing

Freemium

From $39

Replient offers Freemium pricing with plans starting from $39 per month .

Features

Smart Moderation

Real-time Monitoring: Continuously monitors comments across connected platforms.
AI-Powered Comment Flagging: Uses artificial intelligence to identify and flag inappropriate comments.
Auto-hide Unwanted Comments: Automatically hides comments deemed inappropriate or unwanted.
Multi-Platform Support: Integrates with Facebook, Instagram, YouTube, and HubSpot Blogs.
All-in-One Dashboard: Centralized interface for managing comments.
Mobile App (iOS): Allows comment moderation via an iOS mobile application.

Replient

Centralized Dashboard: Manage all comments from Facebook, Instagram, and TikTok in one place.
AI-Powered Replies: Generate brand-tailored responses in one click.
Custom Automations: Set up rule-based workflows to auto-hide spam, respond to FAQs, and notify teams.
Auto Hide: Automatically hide spam, complaints, negativity, or offensiveness.
Smart Tagging: Auto-organize and classify comments based on sentiment and content.
Activity Logs: Track all comment actions and history.
Learning from Historic Interactions: AI learns from past responses and fetches live product prices and promotions from your website.
Multilingual Support: Automatically engage with customers in multiple languages.
Manage DMs (Pro & Enterprise plans): Handle direct messages in addition to comments.
Custom Instructions & Tags (Pro & Enterprise plans): Further customize AI behavior and comment organization.

Use Cases

Smart Moderation Use Cases

Moderating comments on social media marketing campaigns.
Managing comments on brand Facebook and Instagram pages.
Filtering inappropriate comments on YouTube channel videos.
Maintaining a positive comment section on HubSpot blog posts.
Automating comment moderation for digital agencies managing multiple client profiles.
Protecting brand reputation by removing spam and harmful comments.

Replient Use Cases

Protecting brand reputation by auto-hiding negative or offensive comments.
Reducing time spent on comment management by up to 80%.
Boosting sales and ROAS by increasing engagement and timely responses.
Managing social media communication for e-commerce brands.
Growing audience and managing interactions for influencers.
Impressing clients with efficient and intelligent comment management for agencies.
Automating responses to frequently asked questions on social media.
Organizing and classifying comments for better customer insights.