ReplyZen VS Replient

ReplyZen Pricing

Replient Pricing

ReplyZen

• Automated moderation: Creates an effective AI-firewall, blocking and hiding all spam and unwanted comments.
• AI Generated Replies: Replies 24/7, generating revenue opportunities and increasing engagement.
• AI-Powered Inbox: Offers an all-in-one AI-Powered inbox.
• AI-Powered Context: Learns about your brand through real-time content analysis and historical context.
• Fully customizable: Complete control on how it replies and behaves.
• Global: Understands user language and replies accordingly. Works with all most popular languages.
• AI Auto-settings in 60 seconds: Analyzes your social profiles with AI, then it auto-fills its settings.
• Teams and accounts: Create infinite teams and invites infinite colleagues.

Replient

• Centralized Dashboard: Manage all comments from Facebook, Instagram, and TikTok in one place.
• AI-Powered Replies: Generate brand-tailored responses in one click.
• Custom Automations: Set up rule-based workflows to auto-hide spam, respond to FAQs, and notify teams.
• Auto Hide: Automatically hide spam, complaints, negativity, or offensiveness.
• Smart Tagging: Auto-organize and classify comments based on sentiment and content.
• Activity Logs: Track all comment actions and history.
• Learning from Historic Interactions: AI learns from past responses and fetches live product prices and promotions from your website.
• Multilingual Support: Automatically engage with customers in multiple languages.
• Manage DMs (Pro & Enterprise plans): Handle direct messages in addition to comments.
• Custom Instructions & Tags (Pro & Enterprise plans): Further customize AI behavior and comment organization.

ReplyZen Use Cases

• Increase social media engagement
• Automate comment moderation
• Generate revenue opportunities from comments
• Gain insights from comment analysis
• Manage social media comments 24/7

Replient Use Cases

• Protecting brand reputation by auto-hiding negative or offensive comments.
• Reducing time spent on comment management by up to 80%.
• Boosting sales and ROAS by increasing engagement and timely responses.
• Managing social media communication for e-commerce brands.
• Growing audience and managing interactions for influencers.
• Impressing clients with efficient and intelligent comment management for agencies.
• Automating responses to frequently asked questions on social media.
• Organizing and classifying comments for better customer insights.

ReplyZen FAQs

• Which platforms does ReplyZen support?

  ReplyZen supports Facebook and Instagram.
• Does ReplyZen work with both ads and organic posts?

  Yes, ReplyZen works with both ads and organic posts.
• Will ReplyZen get me in trouble with Facebook and Instagram?

  No, ReplyZen is a Meta API approved app, so it is safe to use.
• How long does it take to setup ReplyZen?

  ReplyZen can be set up in less than 60 seconds using the AI auto-settings feature.
• What's the difference between AI replies and AI moderation?

  AI replies are generated responses to comments, while AI moderation involves filtering and hiding unwanted comments.

Replient FAQs

• How does Replient's AI-based learning actually work?

  Replient uses machine learning to analyze historical comments, responses, and user interactions. This data helps the software identify patterns and contexts, continuously improving the quality and relevance of automated responses over time.
• Can I choose whether replies are published automatically or manually?

  Yes, Replient offers the flexibility to publish replies directly in automatic mode or to review and manually approve generated replies in advance. This ensures full control over communication and adherence to brand standards.
• How does Replient maintain brand voice?

  Replient is programmed to maintain your brand's voice and corporate identity across all responses. It learns from historical data and documents provided during onboarding to ensure a consistent communication style.
• What happens if Replient doesn't know the answer to a comment's question?

  If Replient cannot find a suitable answer, users can intervene manually to formulate a response. In automatic mode, Replient will refer the user to write a personal message with the request, ensuring all inquiries are handled professionally.
• How can I change my Replient plan?

  You can adjust your plan at any time directly in your account. Upgrades take effect immediately, while downgrades automatically take effect at the end of your billing period.