Skyla vs AskTimmy Detailed comparison features, price

Skyla

Skyla is a sophisticated AI chatbot specifically engineered for Shopify merchants to provide round-the-clock customer support. Powered by GPT-4 technology, it integrates seamlessly with Shopify stores to deliver instant, personalized customer assistance while maintaining brand consistency.

The platform features an intuitive dashboard for performance monitoring, customizable chat widgets, and smart product recommendations. Skyla automatically learns about the store's inventory and can handle customer inquiries with human-like interactions, allowing merchants to focus on scaling their business while maintaining exceptional customer service standards.

AskTimmy

AskTimmy revolutionizes e-commerce customer interactions by automating up to 80% of customer queries, including order status checks and cancellations. The AI assistant seamlessly integrates with Shopify stores to provide 24/7 customer support while maintaining high customer satisfaction levels.

Through intelligent product discovery and personalized recommendations, AskTimmy creates an in-store shopping experience online. The platform includes advanced features like photo search capabilities, smart product matching, and automated knowledge base integration, enabling merchants to boost conversion rates and increase average order value.

Skyla

Pricing

Freemium

From 49$

AskTimmy

Pricing

Freemium

From 49$

Skyla

Features

AI Training: Automatically learns and understands shop's product data
Customization: Fully customizable chat widget and brand matching
24/7 Availability: Round-the-clock customer support automation
Dashboard Analytics: Comprehensive chat insights and performance tracking
Knowledge Management: Custom knowledge base and Q&A creation
Seamless Integration: One-click installation from Shopify App Store
Lead Generation: Automated customer data collection
Human Handover: Smooth transition from AI to human agents

AskTimmy

Features

24/7 Customer Support: Automates 80% of customer queries
Smart Order Management: Automatic order cancellation under set conditions
Personalized Product Discovery: AI-driven preference learning and recommendations
Photo Search: Visual product matching capability
Knowledge Base Integration: Handles FAQs and return policy queries
Custom Branding: Customizable chatbot appearance and responses
Quick Setup: 10-minute implementation process
Smart Product Matching: Complementary product suggestions

Skyla

Use cases

Product recommendations and guidance
Customer inquiry handling
After-hours customer support
Order status updates
Product information assistance
Lead collection and qualification
FAQ management

AskTimmy

Use cases

Automating customer support operations
Handling order status inquiries
Processing order cancellations
Personalizing product recommendations
Managing FAQ responses
Increasing average order value
Visual product search
Brand-specific customer engagement

Skyla

FAQs

What are the benefits of Skyla AI chatbot to my business?

Skyla provides 24/7 customer support, handles product inquiries, offers instant responses, reduces workload on your team, and maintains consistent customer service quality while being fully customizable to match your brand.

How can I train the AI chatbot to better understand my shop and products?

Skyla automatically learns about your shop's data upon installation, and you can further enhance its knowledge through custom Q&As and knowledge base entries, with easy file upload options for training material.

How much does it cost to use the AI chatbot on my Shopify store?

Skyla offers a free Starter plan with up to 10 conversations per month, a Plus plan at $49/month for up to 150 conversations, and a Pro plan at $89/month for up to 500 conversations.

AskTimmy

FAQs

Does AskTimmy use ChatGPT?

Yes, AskTimmy is powered by ChatGPT, providing advanced natural language understanding to handle customer queries effectively.

How is the pricing done?

Charging is based on the number of replies generated by AskTimmy, ensuring you only pay for the value you receive.

Can I connect my own ChatGPT API?

Yes, you can connect your own ChatGPT API if you are on a professional plan, allowing for greater customization and control.

Can I customize the chatbot?

Yes, you can match your brand colors, add your logo, and customize responses.