Soof AI vs AskTimmy Detailed comparison features, price

Soof AI

Soof AI is an advanced customer support solution specifically designed for Shopify stores. The platform leverages artificial intelligence to provide round-the-clock customer assistance, combining knowledge base integration with powerful product recommendation capabilities.

The system seamlessly integrates with various business tools including CRM platforms, payment processors, and shipping services, while maintaining competitive pricing through a per-store billing model. Soof AI's intelligent assistant can handle product inquiries, category navigation, and checkout guidance, effectively serving as a comprehensive support solution for e-commerce businesses.

AskTimmy

AskTimmy revolutionizes e-commerce customer interactions by automating up to 80% of customer queries, including order status checks and cancellations. The AI assistant seamlessly integrates with Shopify stores to provide 24/7 customer support while maintaining high customer satisfaction levels.

Through intelligent product discovery and personalized recommendations, AskTimmy creates an in-store shopping experience online. The platform includes advanced features like photo search capabilities, smart product matching, and automated knowledge base integration, enabling merchants to boost conversion rates and increase average order value.

Soof AI

Pricing

Freemium

AskTimmy

Pricing

Freemium

From 49$

Soof AI

Features

AI Search: Semantic search capabilities for accurate product recommendations
Knowledge Base Integration: Comprehensive search through store information
Multi-Platform Integration: Connection with popular e-commerce tools and services
Product Information Access: Detailed product and category information retrieval
Automated Customer Support: 24/7 customer question handling

AskTimmy

Features

24/7 Customer Support: Automates 80% of customer queries
Smart Order Management: Automatic order cancellation under set conditions
Personalized Product Discovery: AI-driven preference learning and recommendations
Photo Search: Visual product matching capability
Knowledge Base Integration: Handles FAQs and return policy queries
Custom Branding: Customizable chatbot appearance and responses
Quick Setup: 10-minute implementation process
Smart Product Matching: Complementary product suggestions

Soof AI

Use cases

Automated customer support handling
Product recommendations
Order status inquiries
Invoice generation
Shopping assistance
Category navigation support
Checkout guidance

AskTimmy

Use cases

Automating customer support operations
Handling order status inquiries
Processing order cancellations
Personalizing product recommendations
Managing FAQ responses
Increasing average order value
Visual product search
Brand-specific customer engagement

Soof AI

FAQs

How many integrations does Soof AI support?

Soof AI integrates with multiple platforms including Shopify, PostNL, Exact Online, Trengo, Gorgias, Stripe, DHL, and Zapier, with new integrations being added monthly.

What is the chat limit for different plans?

The Free plan includes 50 chats/mo, Standard plan 1000 chats/mo, Pro plan 2000 chats/mo, and Advanced plan 10000 chats/mo.

What percentage of customer inquiries can Soof AI handle?

According to customer testimonials, Soof AI can handle more than 70% of incoming support messages.

AskTimmy

FAQs

Does AskTimmy use ChatGPT?

Yes, AskTimmy is powered by ChatGPT, providing advanced natural language understanding to handle customer queries effectively.

How is the pricing done?

Charging is based on the number of replies generated by AskTimmy, ensuring you only pay for the value you receive.

Can I connect my own ChatGPT API?

Yes, you can connect your own ChatGPT API if you are on a professional plan, allowing for greater customization and control.

Can I customize the chatbot?

Yes, you can match your brand colors, add your logo, and customize responses.