Soof AI vs Juphy Detailed comparison features, price

Soof AI

Soof AI is an advanced customer support solution specifically designed for Shopify stores. The platform leverages artificial intelligence to provide round-the-clock customer assistance, combining knowledge base integration with powerful product recommendation capabilities.

The system seamlessly integrates with various business tools including CRM platforms, payment processors, and shipping services, while maintaining competitive pricing through a per-store billing model. Soof AI's intelligent assistant can handle product inquiries, category navigation, and checkout guidance, effectively serving as a comprehensive support solution for e-commerce businesses.

Juphy

Juphy transforms e-commerce customer engagement through its advanced AI shopping assistant technology. The platform seamlessly integrates with Shopify stores, automatically learning product catalogs and FAQs to deliver personalized shopping experiences around the clock.

The system extends beyond basic chatbot functionality by providing multilingual support, managing social media communications through a unified inbox, and offering smart features like personalized product recommendations and engaging pop-ups. With capabilities to handle Instagram DMs and provide detailed analytics, Juphy empowers businesses to significantly reduce cart abandonment rates while increasing customer satisfaction.

Soof AI

Pricing

Freemium

Juphy

Pricing

Freemium

Soof AI

Features

AI Search: Semantic search capabilities for accurate product recommendations
Knowledge Base Integration: Comprehensive search through store information
Multi-Platform Integration: Connection with popular e-commerce tools and services
Product Information Access: Detailed product and category information retrieval
Automated Customer Support: 24/7 customer question handling

Juphy

Features

Product Recommendations: AI-powered personalized product suggestions
Multilingual Support: Available in 98 languages
Social Media Integration: Manages Instagram DMs and unified inbox
Smart Pop-ups: Engaging conversation starters for visitors
Analytics Dashboard: Actionable reports and performance tracking
Team Collaboration: Unified workspace for customer communication
Automated FAQs: Instant responses to common questions
Catalog Integration: Automatic product information learning

Soof AI

Use cases

Automated customer support handling
Product recommendations
Order status inquiries
Invoice generation
Shopping assistance
Category navigation support
Checkout guidance

Juphy

Use cases

Reducing cart abandonment rates
Automating customer support
Managing social media interactions
Providing personalized shopping experiences
Handling product inquiries
Processing order tracking requests
Increasing sales conversions
Managing multilingual customer service

Soof AI

FAQs

How many integrations does Soof AI support?

Soof AI integrates with multiple platforms including Shopify, PostNL, Exact Online, Trengo, Gorgias, Stripe, DHL, and Zapier, with new integrations being added monthly.

What is the chat limit for different plans?

The Free plan includes 50 chats/mo, Standard plan 1000 chats/mo, Pro plan 2000 chats/mo, and Advanced plan 10000 chats/mo.

What percentage of customer inquiries can Soof AI handle?

According to customer testimonials, Soof AI can handle more than 70% of incoming support messages.

Juphy

FAQs

Which e-commerce platform does Juphy support?

Juphy is officially 'Built for Shopify' and works directly inside Shopify's admin console, optimized to work seamlessly with Shopify's interface and functionalities.

Does Juphy work on social media?

Yes, Juphy's AI Shopping Assistant works on Instagram DMs and offers a unified social media inbox for managing interactions across Facebook, Instagram, YouTube, LinkedIn, Trustpilot, Google Reviews, App Store, and Google Play Store.

How does Juphy handle complex customer queries?

Juphy uses advanced natural language processing (NLP) to understand and respond to complex queries, with the ability to escalate to human representatives when needed.

Is there a money-back guarantee?

Yes, Juphy offers a 30-day money-back guarantee, and customers can request a refund by emailing support@juphy.com.