Skyla favicon Skyla vs Soof AI favicon Soof AI

Skyla

Skyla is a sophisticated AI chatbot specifically engineered for Shopify merchants to provide round-the-clock customer support. Powered by GPT-4 technology, it integrates seamlessly with Shopify stores to deliver instant, personalized customer assistance while maintaining brand consistency.

The platform features an intuitive dashboard for performance monitoring, customizable chat widgets, and smart product recommendations. Skyla automatically learns about the store's inventory and can handle customer inquiries with human-like interactions, allowing merchants to focus on scaling their business while maintaining exceptional customer service standards.

Soof AI

Soof AI is an advanced customer support solution specifically designed for Shopify stores. The platform leverages artificial intelligence to provide round-the-clock customer assistance, combining knowledge base integration with powerful product recommendation capabilities.

The system seamlessly integrates with various business tools including CRM platforms, payment processors, and shipping services, while maintaining competitive pricing through a per-store billing model. Soof AI's intelligent assistant can handle product inquiries, category navigation, and checkout guidance, effectively serving as a comprehensive support solution for e-commerce businesses.

Skyla

Pricing

Freemium
From 49$

Soof AI

Pricing

Freemium

Skyla

Features

  • AI Training: Automatically learns and understands shop's product data
  • Customization: Fully customizable chat widget and brand matching
  • 24/7 Availability: Round-the-clock customer support automation
  • Dashboard Analytics: Comprehensive chat insights and performance tracking
  • Knowledge Management: Custom knowledge base and Q&A creation
  • Seamless Integration: One-click installation from Shopify App Store
  • Lead Generation: Automated customer data collection
  • Human Handover: Smooth transition from AI to human agents

Soof AI

Features

  • AI Search: Semantic search capabilities for accurate product recommendations
  • Knowledge Base Integration: Comprehensive search through store information
  • Multi-Platform Integration: Connection with popular e-commerce tools and services
  • Product Information Access: Detailed product and category information retrieval
  • Automated Customer Support: 24/7 customer question handling

Skyla

Use cases

  • Product recommendations and guidance
  • Customer inquiry handling
  • After-hours customer support
  • Order status updates
  • Product information assistance
  • Lead collection and qualification
  • FAQ management

Soof AI

Use cases

  • Automated customer support handling
  • Product recommendations
  • Order status inquiries
  • Invoice generation
  • Shopping assistance
  • Category navigation support
  • Checkout guidance

Skyla

FAQs

  • What are the benefits of Skyla AI chatbot to my business?
    Skyla provides 24/7 customer support, handles product inquiries, offers instant responses, reduces workload on your team, and maintains consistent customer service quality while being fully customizable to match your brand.
    How can I train the AI chatbot to better understand my shop and products?
    Skyla automatically learns about your shop's data upon installation, and you can further enhance its knowledge through custom Q&As and knowledge base entries, with easy file upload options for training material.
    How much does it cost to use the AI chatbot on my Shopify store?
    Skyla offers a free Starter plan with up to 10 conversations per month, a Plus plan at $49/month for up to 150 conversations, and a Pro plan at $89/month for up to 500 conversations.

Soof AI

FAQs

  • How many integrations does Soof AI support?
    Soof AI integrates with multiple platforms including Shopify, PostNL, Exact Online, Trengo, Gorgias, Stripe, DHL, and Zapier, with new integrations being added monthly.
    What is the chat limit for different plans?
    The Free plan includes 50 chats/mo, Standard plan 1000 chats/mo, Pro plan 2000 chats/mo, and Advanced plan 10000 chats/mo.
    What percentage of customer inquiries can Soof AI handle?
    According to customer testimonials, Soof AI can handle more than 70% of incoming support messages.

Skyla

Uptime Monitor

Average Uptime

100%

Average Response Time

496.67 ms

Last 30 Days

Soof AI

Uptime Monitor

Average Uptime

99.22%

Average Response Time

605.17 ms

Last 30 Days

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