SightMill VS SatisMeter

SightMill Pricing

SatisMeter Pricing

SightMill

• Multi-Channel Survey Deployment: Create and send surveys via website, email, SMS, QR codes, embed links, or API.
• Ready-Made Survey Templates: Includes templates for NPS, CSAT, CES, eNPS, Smileys, and Star Ratings.
• Automated Feedback Analysis: Generates NPS, CSAT, CES scores and analyzes trends by product, segment, themes, sentiment, and teams.
• Real-time Feedback Action: Enables businesses to act on customer feedback promptly.
• System Integrations: Connects with thousands of platforms including CRMs, helpdesks, and business systems via pre-built connectors (e.g., Zapier, Salesforce) and API.
• Flexible Reporting: Provides reporting options segmented by various business dimensions.
• Survey Customization: Allows personalization and customization of surveys.
• Employee Feedback Surveys: Supports eNPS for measuring employee engagement.

SatisMeter

• Customizable Surveys: Build NPS, CSAT, CES, and PMF surveys with flexible templates and multilingual support.
• Multi-Channel Delivery: Deploy surveys via web, in-app, email, iOS, and Android.
• Advanced Targeting: Target audiences with user attribute conditions and event triggers.
• Automation and Scheduling: Automate recurring surveys and manage delivery frequency.
• Integrations: Connect with tools like Segment, Slack, Intercom, Salesforce, and more.
• Unlimited Usage: Benefit from unlimited projects, team members, and surveys.
• Survey Control: Prevent over-surveying with throttling and sampling features.
• Robust Reporting: Access comprehensive dashboards and export responses in CSV format.
• Premium Support: Receive prioritized support on all plans.

SightMill Use Cases

• Gathering customer feedback across multiple channels.
• Tracking customer satisfaction and loyalty using NPS, CSAT, and CES metrics.
• Analyzing customer feedback to identify areas for product and service improvement.
• Monitoring customer experience trends by segment, product, or theme.
• Collecting real-time feedback after customer interactions or events.
• Measuring employee satisfaction and engagement with eNPS.
• Improving customer journey touchpoints based on direct feedback.
• Integrating customer feedback data with CRM and helpdesk systems.

SatisMeter Use Cases

• Measure Net Promoter Score (NPS) to track customer loyalty.
• Assess customer satisfaction and effort for product improvements.
• Collect in-depth feedback for product-market fit analysis.
• Trigger event-based micro surveys to gather timely insights.
• Distribute research surveys for strategic business decisions.
• Automate recurring feedback cycles to monitor long-term trends.
• Integrate feedback data into CRM, project management, or messaging tools.
• Export survey results for internal analysis or presentations.

SightMill FAQs

• Can I try SightMill before committing?

  Yes, SightMill offers a free 14-day trial that includes all functionality, integrations, and the ability to send surveys, allowing you to fully evaluate the platform.
• Is it possible to change my subscription plan later?

  Yes, you can upgrade or downgrade your SightMill subscription plan at any time through your account's Membership Plan page.
• Does SightMill offer annual billing options?

  Yes, annual billing is available with discounts for one, two, or three-year contracts. You need to contact SightMill to arrange this.
• What payment methods are accepted?

  You can pay for SightMill using a credit card or by bank transfer. Contact them if you have specific procurement processes.
• How can I cancel my SightMill subscription?

  You can cancel your subscription at any time by contacting SightMill. There are no forms required to cancel.

SatisMeter FAQs

• What is considered an active user in SatisMeter?

  Active users are those who have logged in to your product or service during the last three months. This metric helps guide plan selection but does not limit survey functionality.
• How many surveys can I send with each plan?

  You can send unlimited surveys, constrained only by your plan's monthly response limit. If the limit is reached, survey sending pauses until the next billing cycle.
• Is multilingual support available for surveys?

  Yes, SatisMeter supports surveys in multiple languages and can add additional languages upon request.
• Can survey data be exported?

  Survey responses, including NPS scores, can be exported as CSV files before or after applying report filters.
• What integrations are available?

  SatisMeter integrates with tools like Intercom, Slack, Salesforce, Zapier, Segment, and Mailchimp, among others.

Uptime Monitor

Uptime Monitor