Shakebug favicon Shakebug VS Instabug favicon Instabug

Shakebug

Shakebug is an advanced online bug and crash reporting tool designed for mobile developers to easily track, analyze, and resolve issues in their applications. Users can report bugs by simply shaking their mobile device, which triggers an in-app interface to annotate screenshots and provide detailed descriptions. The platform automatically captures essential information including device and OS details, streamlining the feedback loop between end-users, testers, and developers.

With AI-powered crash aggregation, Shakebug intelligently groups recurring crash reports, providing concise insights like the first occurrence, affected devices, and OS versions. Additional features such as in-depth analytics, custom event tracking, and seamless integration with popular project management tools support developers in maintaining high application quality and efficiency. The platform offers flexible plans, ranging from free to enterprise-level, making it suitable for teams of all sizes.

Instabug

Instabug offers a comprehensive AI-driven platform for mobile observability, designed to enhance the performance and stability of mobile applications. By leveraging artificial intelligence, Instabug delivers actionable insights that empower development teams to detect, debug, and resolve issues before they impact the user experience. The platform supports proactive bug and crash reporting, app performance monitoring, in-app surveys, session replay, and user feedback collection across various mobile ecosystems.

Instabug is tailored for scale, offering seamless integrations, advanced security measures, and flexible user-based pricing. Enterprises benefit from features such as release management, feature flags, robust user privacy protections, and global data hosting. With support for leading mobile frameworks, Instabug enables teams to drive innovation while maintaining app quality, ultimately transforming user frustration into business success.

Pricing

Shakebug Pricing

Freemium

Shakebug offers Freemium pricing .

Instabug Pricing

Paid
From $3750

Instabug offers Paid pricing with plans starting from $3750 per month .

Features

Shakebug

  • Shake-to-Report: Instantly report bugs by shaking the mobile device.
  • Screenshot Annotation: Capture and highlight or blur parts of the screen for clarity.
  • Automatic Crash Reporting: Automatically detects and logs application crashes.
  • Crash AI Aggregation: Uses AI to group recurring crash reports and present consolidated insights.
  • Detailed Analytics: Provides graphical analytics on usage, sessions, countries, and languages.
  • Custom Events Tracking: Developers can add and monitor custom events within the application.
  • Integration Support: Connects with Asana, Trello, Jira, Slack, Github, and other platforms.
  • Multi-Platform Support: Compatible with iOS, Android, Web, and frameworks like React Native.
  • Role Management: Supports multiple users and project management.
  • Data Retention Options: Flexible data retention based on subscription tier.

Instabug

  • AI-Powered Insights: Leverage artificial intelligence for actionable crash analytics, performance insights, and user feedback analysis.
  • Bug and Crash Reporting: Proactively detect and report app crashes and bugs across mobile platforms.
  • Comprehensive Performance Monitoring: Monitor app stability and performance with detailed metrics.
  • Session Replay: Reproduce user sessions to better understand and resolve issues.
  • In-App Surveys and Feedback: Collect real-time feedback from users to enhance app quality.
  • Release Management: Track release-specific metrics and manage app rollouts efficiently.
  • Feature Flags: Control and test features in production environments securely.
  • Integrations: Seamless connection with tools such as Jira, GitHub, Datadog, Slack, Zapier, and Okta.
  • Advanced Security and Compliance: SOC 2 Type II, GDPR compliance, encrypted data storage, and flexible data retention.
  • Multi-Platform Support: Easy SDK integration for iOS, Android, Flutter, React Native, and other mobile tech stacks.

Use Cases

Shakebug Use Cases

  • Mobile app beta testing feedback collection
  • Quality assurance for mobile development teams
  • Crash monitoring and resolution for released apps
  • Real-time user bug reporting during app usage
  • Tracking and analyzing application performance issues
  • Integrating bug reporting with project management workflows

Instabug Use Cases

  • Monitoring and improving mobile app stability and performance with AI-driven analytics.
  • Automating bug and crash reporting for faster incident response.
  • Collecting real-time user feedback to identify and resolve usability issues.
  • Supporting release management, version tracking, and production monitoring.
  • Reproducing problematic user sessions for in-depth troubleshooting.
  • Implementing in-app surveys and ratings to capture user sentiment and drive app improvements.
  • Scaling app quality assurance for enterprise-level teams.
  • Maintaining compliance and data security for global mobile applications.

FAQs

Shakebug FAQs

  • What happens if I exceed my MAU (monthly active users) limit?
    If you reach your MAU limit, the application will not allow the addition of more bugs or crashes until the limit is increased or your plan is upgraded.
  • How is a member defined within Shakebug?
    A member is a user who can view all bugs, crashes, analytics, and events of the assigned application within the platform.
  • What payment methods are accepted for Shakebug plans?
    Shakebug accepts payments via Visa, MasterCard, and American Express credit cards.
  • Does Shakebug offer custom plans for enterprise-level requirements?
    Yes, custom enterprise plans are available and can be arranged by contacting Shakebug for tailored solutions.
  • Is there a free plan available for Shakebug?
    Yes, Shakebug offers a Basic free plan suitable for small projects or initial evaluations.

Instabug FAQs

  • How does Instabug calculate Daily Active Users (DAU)?
    Instabug takes the higher value between third-party app store data and first-party SDK telemetry, reviewing rolling 6-month average usage twice a year.
  • What happens if I exceed my usage limits?
    Instabug assesses your average usage over time and prices by DAU tiers, ensuring consistency. If your usage consistently exceeds your plan, Instabug will contact you about moving to the next tier.
  • What hosting options does Instabug provide?
    Instabug offers a global data hosting footprint with options to pin your data in specific geographic regions to meet compliance and local requirements.
  • What type of support is included?
    All enterprise plans include standard technical support with defined SLAs. Advanced support options offer named contacts, enhanced SLAs, and 24/7 coverage.
  • Can I try Instabug without purchasing?
    Yes, you can request a demo and, if needed, the team can enable a limited technical proof-of-concept environment.

Uptime Monitor

Uptime Monitor

Average Uptime

99.84%

Average Response Time

528.2 ms

Last 30 Days

Uptime Monitor

Average Uptime

100%

Average Response Time

214.86 ms

Last 30 Days

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