Retell AI vs VOCALLS Detailed comparison features, price

Retell AI

Retell AI offers a comprehensive solution for businesses looking to revolutionize their call operations. The platform empowers users to seamlessly create, rigorously test, efficiently deploy, and continuously monitor AI-powered voice agents. This streamlines processes and drives significant improvements in operational efficiency.

Retell AI adheres to the highest industry standards, ensuring compliance with SOC 2 Type 1&2, HIPAA, and GDPR regulations. This commitment to security and compliance instills confidence, allowing businesses to confidently deploy AI voice agents across a range of sensitive applications.

VOCALLS

VOCALLS offers an advanced AI conversation platform specializing in voice interactions for contact centers. It focuses on automating repetitive tasks, thereby allowing human agents to concentrate on more complex issues. This approach aims to significantly improve agent effectiveness and overall contact center efficiency. The platform is built with a deep understanding of telephone systems and contact center needs, prioritizing ease of use and rapid value delivery.

By implementing VOCALLS' AI solutions, businesses can elevate their customer experience through faster resolutions, reduced wait times, and consistent service across multiple channels (omnichannel coverage). The platform supports both inbound and outbound communication 24/7, increasing call capacity and potentially lowering the cost per contact. It facilitates a combination of human and AI capabilities for enhanced productivity and decision-making, ultimately aiming to increase customer satisfaction and reduce churn.

Pricing

Retell AI Pricing

Usage Based

Retell AI offers Usage Based pricing .

VOCALLS Pricing

Contact for Pricing

VOCALLS offers Contact for Pricing pricing .

Features

Retell AI

Auto-Sync Knowledge Base: Keeps AI agents updated by syncing with the company's knowledge base.
Call Transfer: Enables warm transfers with handoff messages for seamless agent transitions.
Appointment Booking: Integrates with tools like Cal.com for automated meeting scheduling.
IVR Navigation: Allows agents to navigate IVR systems by pressing digits.
Batch Calling: Sends hundreds of calls simultaneously without concurrency limits.
Branded Call ID: Displays the brand name on outbound calls.
Verified Phone Numbers: Prevents numbers from being marked as spam.
Multilingual Support: Offers support for over 18 languages.

VOCALLS

AI Automation: Automates repetitive contact center tasks.
Voice-first Conversation Platform: Specializes in voice-based AI interactions.
Omnichannel Coverage: Automates interactions across various channels.
Agent Empowerment: Combines human and AI capabilities for enhanced productivity.
24/7 Communication: Handles inbound and outbound calls around the clock.
Reduced Wait Times: Aims for faster issue resolution.
Scalable Call Capacity: Increases the number of calls that can be handled.