QuestWiz vs My AskAI Detailed comparison features, price

QuestWiz

QuestWiz transforms customer support for small and medium businesses through intelligent AI agents that seamlessly integrate with existing websites and help documentation. The platform creates personalized virtual assistants that maintain your brand's unique voice and personality while providing accurate, round-the-clock customer service.

The system features easy implementation through a simple script tag, allowing businesses to automate repetitive inquiries and free up valuable employee time. With customizable widgets and the ability to learn from multiple knowledge sources, QuestWiz delivers consistent, accurate responses that reflect your company's expertise and values.

My AskAI

A sophisticated AI-powered customer support platform that transforms how businesses handle customer inquiries. The system creates customized AI agents that can be trained on company-specific content, including help documentation, websites, and various document formats.

The platform seamlessly integrates with popular customer service tools like Zendesk, Intercom, and Freshdesk, offering intelligent human handover capabilities and multi-language support. With proven success in deflecting up to 84% of customer queries and reducing response times to under 60 seconds, it enables support teams to focus on more complex issues while maintaining high-quality customer service.

QuestWiz

Pricing

Free Trial

From 16$

My AskAI

Pricing

Freemium

From 60$

QuestWiz

Features

Knowledge Integration: Learns from websites and help documentation
Customization: Fully customizable widget to match brand identity
Automated Support: 24/7 customer assistance without human intervention
Easy Implementation: Simple website embedding via script tag
Analytics Dashboard: Chat history and performance insights
Multi-Agent Support: Create multiple AI agents for different purposes
White-labeling: Option to remove QuestWiz branding
Scalable Resources: Flexible source limits and message quotas

My AskAI

Features

AI Agent Training: Upload and sync unlimited webpages or documents for comprehensive knowledge base
Multi-platform Integration: Compatible with Intercom, Zendesk, Freshchat, and other major support platforms
Automated Email Response: AI email assistant for automatic customer reply handling
Analytics Dashboard: Advanced insights and performance tracking for support operations
Lead Capture: Built-in capability to collect user emails and integrate with CRM systems
Multi-language Support: Automatic language detection and localization options
Knowledge Improvement Studio: Continuous learning and optimization of AI responses
Security Compliance: GDPR and HIPAA compliance options with encrypted data storage

QuestWiz

Use cases

Customer support automation
FAQ management
Help center assistance
Website support integration
After-hours customer service
Knowledge base query handling
Support ticket reduction
Self-service customer support

My AskAI

Use cases

24/7 Customer Support Automation
Support Ticket Deflection
Internal Knowledge Base Assistant
Customer Query Resolution
Lead Generation and Capture
Support Cost Reduction
Customer Response Time Optimization

QuestWiz

FAQs

How often do message credits reset?

Message credits reset at the beginning of each calendar month, regardless of subscription date.

How secure are QuestWiz AI assistants?

Files are automatically deleted after upload to secured cloud service, stored in isolated containers, and never used for AI model training.

Are my data and chat history shared with other users?

No, uploaded documents and chat history data are not accessible by any other user.

Do you provide incentives for annual subscriptions?

Yes, annual subscribers receive two months of service free compared to monthly subscription rates.

My AskAI

FAQs

What content types can I add to train my AI agent?

You can add your entire website, help docs, upload documents, PDFs and presentations. The AI agent will be able to answer questions about all uploaded content.

How secure are My AskAI's AI chatbots?

All uploaded content is stored in isolated containers with AES-256 encryption at rest and in transit. Data is never used for any purpose other than servicing API calls or customer support at your request.

Can I capture leads or email addresses with my AI agent?

Yes, you can enable 'Lead capture' to require users to provide their email address before chatting. These emails can be exported or connected to your CRM via webhook.