CoSupport AI vs My AskAI Detailed comparison features, price

CoSupport AI

CoSupport AI is a comprehensive autonomous AI solution designed for enterprise-level customer support operations. The platform leverages patented message generation architecture to handle large volumes of daily customer interactions with up to 90% resolution rate and 99% response accuracy.

The system features custom AI models, multilingual support across 40+ languages, and seamless integration with major business tools like Zendesk, Slack, and Freshdesk. With enterprise-grade security, dedicated servers, and GDPR compliance, CoSupport AI ensures data protection while delivering non-hallucinating AI responses for accurate customer service.

My AskAI

A sophisticated AI-powered customer support platform that transforms how businesses handle customer inquiries. The system creates customized AI agents that can be trained on company-specific content, including help documentation, websites, and various document formats.

The platform seamlessly integrates with popular customer service tools like Zendesk, Intercom, and Freshdesk, offering intelligent human handover capabilities and multi-language support. With proven success in deflecting up to 84% of customer queries and reducing response times to under 60 seconds, it enables support teams to focus on more complex issues while maintaining high-quality customer service.

CoSupport AI

Pricing

Contact for Pricing

My AskAI

Pricing

Freemium

From 60$

CoSupport AI

Features

Custom AI Models: Tailored AI tone and behavior for business-specific needs
Non-Hallucinating AI: Guaranteed factual accuracy in responses
Multilingual Support: Handles 40+ languages across channels
Enterprise Security: Data encryption and dedicated servers
Integration Capability: Seamless connection with major business tools
Unlimited User Access: No restrictions on team member access
Patented Technology: USPTO recognized message generation architecture
Response Accuracy: Up to 99% accurate automated responses

My AskAI

Features

AI Agent Training: Upload and sync unlimited webpages or documents for comprehensive knowledge base
Multi-platform Integration: Compatible with Intercom, Zendesk, Freshchat, and other major support platforms
Automated Email Response: AI email assistant for automatic customer reply handling
Analytics Dashboard: Advanced insights and performance tracking for support operations
Lead Capture: Built-in capability to collect user emails and integrate with CRM systems
Multi-language Support: Automatic language detection and localization options
Knowledge Improvement Studio: Continuous learning and optimization of AI responses
Security Compliance: GDPR and HIPAA compliance options with encrypted data storage

CoSupport AI

Use cases

Automated customer inquiry resolution
Technical support automation
Order-related question handling
Appointment scheduling automation
Pre-sales inquiry management
Customer data analysis
Support ticket triage
Multi-channel customer communication

My AskAI

Use cases

24/7 Customer Support Automation
Support Ticket Deflection
Internal Knowledge Base Assistant
Customer Query Resolution
Lead Generation and Capture
Support Cost Reduction
Customer Response Time Optimization

CoSupport AI

FAQs

What makes CoSupport AI different from other solutions?

CoSupport AI uses native AI with patented response acceleration architecture, ensuring three times faster response compared to GPT, complete data isolation between projects, and intelligent embedding for high response precision.

What level of automation can businesses expect?

CoSupport Agent provides up to 80% response automation for agent assistance, while CoSupport Customer offers up to 100% automation for full autonomous support.

What security measures does CoSupport AI implement?

CoSupport AI provides ISO 27001 certification, GDPR compliance, dedicated servers in the US and EU, real-time data anonymization, and 99.9% uptime guarantee.

My AskAI

FAQs

What content types can I add to train my AI agent?

You can add your entire website, help docs, upload documents, PDFs and presentations. The AI agent will be able to answer questions about all uploaded content.

How secure are My AskAI's AI chatbots?

All uploaded content is stored in isolated containers with AES-256 encryption at rest and in transit. Data is never used for any purpose other than servicing API calls or customer support at your request.

Can I capture leads or email addresses with my AI agent?

Yes, you can enable 'Lead capture' to require users to provide their email address before chatting. These emails can be exported or connected to your CRM via webhook.