CoSupport AI vs Parabolic Detailed comparison features, price

CoSupport AI

CoSupport AI is a comprehensive autonomous AI solution designed for enterprise-level customer support operations. The platform leverages patented message generation architecture to handle large volumes of daily customer interactions with up to 90% resolution rate and 99% response accuracy.

The system features custom AI models, multilingual support across 40+ languages, and seamless integration with major business tools like Zendesk, Slack, and Freshdesk. With enterprise-grade security, dedicated servers, and GDPR compliance, CoSupport AI ensures data protection while delivering non-hallucinating AI responses for accurate customer service.

Parabolic

Parabolic is designed to enhance customer support operations by automating responses and streamlining workflows. The system integrates directly with existing ticketing software like Intercom, Zendesk and Helpscout. It leverages AI trained on historical support data to provide accurate and contextually relevant auto-responses.

The AI identifies and indexes the answer from historical information, enabling it to provide the best response. It helps in automatically categorizing incoming questions.

CoSupport AI

Pricing

Contact for Pricing

Parabolic

Pricing

Usage Based

CoSupport AI

Features

Custom AI Models: Tailored AI tone and behavior for business-specific needs
Non-Hallucinating AI: Guaranteed factual accuracy in responses
Multilingual Support: Handles 40+ languages across channels
Enterprise Security: Data encryption and dedicated servers
Integration Capability: Seamless connection with major business tools
Unlimited User Access: No restrictions on team member access
Patented Technology: USPTO recognized message generation architecture
Response Accuracy: Up to 99% accurate automated responses

Parabolic

Features

Embedded: Integrated within existing ticketing software (Intercom, Zendesk, Helpscout, etc).
Human-in-the-loop: Agents can verify responses before sending, allowing for continuous improvement.
Answers your RAQs: Suggests responses even with only one match in past conversations or knowledge base.
Multistep: Handles multiple back-and-forths in a conversation.
Upsell mode: Appends relevant upsells/cross-sells based on customer needs.
Auto-categorize: Automatically tags and triages incoming questions.

CoSupport AI

Use cases

Automated customer inquiry resolution
Technical support automation
Order-related question handling
Appointment scheduling automation
Pre-sales inquiry management
Customer data analysis
Support ticket triage
Multi-channel customer communication

Parabolic

Use cases

Automating responses to frequently asked questions.
Improving customer support agent efficiency.
Reducing customer wait times.
Upselling and cross-selling relevant products or services.
Triaging and categorizing incoming support requests.

CoSupport AI

FAQs

What makes CoSupport AI different from other solutions?

CoSupport AI uses native AI with patented response acceleration architecture, ensuring three times faster response compared to GPT, complete data isolation between projects, and intelligent embedding for high response precision.

What level of automation can businesses expect?

CoSupport Agent provides up to 80% response automation for agent assistance, while CoSupport Customer offers up to 100% automation for full autonomous support.

What security measures does CoSupport AI implement?

CoSupport AI provides ISO 27001 certification, GDPR compliance, dedicated servers in the US and EU, real-time data anonymization, and 99.9% uptime guarantee.

Parabolic

FAQs

How does pricing work for Parabolic?

It's free to install and get started. To train your dedicated AI model, Parabolic works directly with each customer to determine pricing, which is based on factors such as the volume of tickets Parabolic successfully automates. There will be no charge until a shared agreement on pricing is reached.

CoSupport AI