LiveSquare vs HelperHat Detailed comparison features, price

LiveSquare

LiveSquare is a comprehensive customer support platform that combines human chat agents with AI-powered chatbot technology. The service offers 24/7 professional live chat support through trained agents who are specifically equipped to handle inquiries across various sectors including Real Estate, Technology, Healthcare, Education, and E-commerce.

The platform integrates advanced features including real-time analytics, Google Analytics tracking, exit intent popups, website monitoring, and performance analytics. Their AI chatbots are trained on over 10 years of lead generation and customer service data, creating a perfect blend of conversational engagement and artificial intelligence technology.

HelperHat

HelperHat is an innovative AI-powered customer support solution that transforms how businesses handle customer inquiries. By leveraging advanced AI models including GPT, Claude, and Gemini, it provides instant, accurate, and human-like responses to customer questions 24/7, while seamlessly integrating with existing website infrastructure through a simple one-line code installation.

The platform automatically learns from your website's content to provide accurate responses, features granular AI analytics for performance tracking, and includes sophisticated spam filtering. HelperHat offers unlimited team member access, unrestricted device usage, and comprehensive customer satisfaction analysis, all while maintaining high security standards and ensuring cost-effective operation.

LiveSquare

Pricing

Contact for Pricing

HelperHat

Pricing

Freemium

From 20$

LiveSquare

Features

24/7 Live Chat Support: Professional agents available round the clock
AI-Powered Chatbots: Trained on 10+ years of industry data
Real-time Analytics: Track leads and campaign performance
Website Monitoring: Global uptime tracking and alerts
Exit Intent Popups: Lead capture and email list building
CRM Integration: API support for major CRM platforms
Customizable Chat Widget: Mobile-responsive design
Instant Lead Notifications: Real-time lead delivery system

HelperHat

Features

24/7 Availability: AI-powered support even after business hours
Easy Installation: One-line code implementation
Automatic Learning: Self-learns from website content
Unlimited Team Access: No per-seat pricing limitations
AI Analytics: Detailed insights for every conversation
Multi-platform Support: Available on Web, iOS, and Android
Fast Response Time: 1-2 seconds AI response time
Spam Protection: AI-powered automatic spam filtering

LiveSquare

Use cases

Lead generation for e-commerce websites
Customer support for healthcare institutions
Student inquiry handling for educational institutions
Real estate property inquiries
Technical support for technology companies
Sales support for online businesses

HelperHat

Use cases

Customer inquiry automation
After-hours support coverage
Technical support assistance
Product information delivery
FAQs handling
Customer service cost reduction
Website visitor engagement
Support team augmentation

LiveSquare

FAQs

Can I use it on multiple domains?

You can use the integration script on all pages of one domain. For different domains, separate accounts need to be set up. One billing account supports only one domain.

Can I change the Pricing Plan during billing period?

Yes, you can upgrade plans easily during the package duration. The one-time setup fee will only be charged once, not for upgrades.

Does the pricing include both agents & Application?

Yes, the price includes both Live Chat Application and 24/7 agents for your website.

HelperHat

FAQs

What exactly is an AI Message on HelperHat?

An AI Message is a message response generated by HelperHat's AI-powered system when responding to customer inquiries. These are only counted when the AI system sends a reply to a customer's inquiry or when a team member has marked their conversation as 'done'.

How is billing handled for additional AI messages?

When you exceed your 1,000 AI messages, a charge of $5 per 100 additional messages is automatically added, billed on the next cycle. Additional messages are always rounded up to the nearest 100.

Do unused AI messages roll over to the next month?

No, unused AI messages do not roll over to the next billing period. The Total AI Messages count is reset at the start of each billing cycle.