LiveChatAI vs ChatFast Detailed comparison features, price

LiveChatAI

LiveChatAI offers an innovative AI assistant powered by OpenAI technology. It delivers solutions to complex issues with secure and accurate responses. The platform allows businesses to train a GPT-powered live chat with their specific content, ensuring personalized and informed interactions with customers.

LiveChatAI is designed to integrate with various platforms such as websites, Slack, and WhatsApp. It breaks down language barriers by supporting 95 different languages. The platform includes analytics to track performance and refine chatbot responses, and it facilitates seamless transitions to human support teams when necessary.

ChatFast

ChatFast empowers businesses with a 24/7 AI Chatbot. This chatbot seamlessly integrates into existing workflows to provide instant customer support, generate leads, and manage appointment scheduling.

The platform supports various data sources, including plain text, PDFs, and website URLs, for training the chatbot. It also offers custom Q&A capabilities to guide responses and provides analytics on visitor interactions. ChatFast supports over 95 languages, ensuring effective communication with a global customer base.

LiveChatAI

Pricing

Freemium

From 39$

ChatFast

Pricing

Freemium

From 29$

LiveChatAI

Features

Custom Data Training: Train the AI chatbot with your own data (website, documents, Q&A).
Multi-Platform Integration: Works on websites, Slack, and WhatsApp.
Live Chat & Human Handoff: Seamlessly switch between AI and human support.
Multilingual Support: Offers instant localization in 95 languages.
Analytics & Reporting: Track performance, identify issues, and refine responses.
AI Actions: Gather dynamic and personalized data.
Multiple LLM Options: Choose between GPT-3.5, GPT-4 turbo, GPT-4o, GPT-4o mini, Sonnet, Llama, and Mistral (availability varies by plan).
API Access: Tailor-made AI solutions with API.

ChatFast

Features

Data Sources: Train your chatbot using plain text, PDFs, and website URLs.
Multilingual Support: Understand and respond in over 95 languages.
Custom Q&A: Guide the chatbot's answers to specific inquiries.
Lead Capture: Collect visitor information (name, email, phone number).
Analytics: Gain insights into customer interactions.
API Access: Available for paid plans.

LiveChatAI

Use cases

Customer support for instant query resolution
Internal support for employee knowledge base
E-commerce support for product information and order inquiries
Educational platforms for student assistance
Automating responses within Slack and WhatsApp

ChatFast

Use cases

Answering customer questions
Capturing leads
Scheduling appointments
Providing 24/7 customer support

LiveChatAI

FAQs

What is LiveChatAI?

LiveChatAI is an AI bot platform that allows you to create a chatbot trained on your own data. It uses ChatGPT technology to create an interactive chat widget for your website. You can upload documents or provide a website link, and the chatbot will answer questions based on that content.

How can I add my AI bot to my website?

You can integrate an iframe or add a chat bubble to the bottom right corner of your website. Generate a chatbot and select "Embed on website" to get started.

How to import my data?

LiveChatAI scrapes your website or help center pages, collects the content, converts it into a vector database, and creates a long-term memory for use in chat.

Can LiveChatAI predict customer behavior or analyze customer inquiries?

While LiveChatAI primarily provides real-time responses, its ability to collect data can offer valuable insights into customer behavior, and gathered data can be leveraged for further analysis.

How does LiveChatAI handle multiple simultaneous customer conversations?

LiveChatAI can manage numerous concurrent customer interactions efficiently, ensuring fast and accurate responses, providing all customers with a seamless experience regardless of the volume of inquiries.

ChatFast

FAQs

What formats of data I can use?

At the moment, ChatFast supports plain text, pdfs, website url.

What languages does ChatFast support?

Chatbot can understand and help in 95+ different languages. When you ask a question, it will do its best to give you an answer in the language you asked, even if the text is written in a different language.

Can I cancel my subscription?

Yes, you can cancel at any time by emailing us at support@chatfast.io.