LiveChatAI vs Chatbot Builder AI Detailed comparison features, price

LiveChatAI

LiveChatAI offers an innovative AI assistant powered by OpenAI technology. It delivers solutions to complex issues with secure and accurate responses. The platform allows businesses to train a GPT-powered live chat with their specific content, ensuring personalized and informed interactions with customers.

LiveChatAI is designed to integrate with various platforms such as websites, Slack, and WhatsApp. It breaks down language barriers by supporting 95 different languages. The platform includes analytics to track performance and refine chatbot responses, and it facilitates seamless transitions to human support teams when necessary.

Chatbot Builder AI

Chatbot Builder AI provides a platform designed for businesses to easily create sophisticated, custom AI chatbots and Generative Pre-trained Transformers (GPTs). Users can deploy these AI agents across multiple communication channels including websites, social media platforms (like Facebook, Instagram, WhatsApp, Telegram), email, SMS, and even phone calls. The platform emphasizes ease of use, allowing users without coding skills to build and integrate chatbots quickly.

Leveraging cutting-edge AI, Chatbot Builder AI aims to enhance business operations by automating customer service, streamlining communication workflows, and enabling personalized user experiences. It helps businesses improve efficiency, increase responsiveness, and boost customer engagement. The platform also offers integrations with numerous applications and tools, facilitating seamless incorporation into existing business processes and team workflows.

LiveChatAI

Pricing

Freemium

From 39$

Chatbot Builder AI

Pricing

Freemium

From 50$

LiveChatAI

Features

Custom Data Training: Train the AI chatbot with your own data (website, documents, Q&A).
Multi-Platform Integration: Works on websites, Slack, and WhatsApp.
Live Chat & Human Handoff: Seamlessly switch between AI and human support.
Multilingual Support: Offers instant localization in 95 languages.
Analytics & Reporting: Track performance, identify issues, and refine responses.
AI Actions: Gather dynamic and personalized data.
Multiple LLM Options: Choose between GPT-3.5, GPT-4 turbo, GPT-4o, GPT-4o mini, Sonnet, Llama, and Mistral (availability varies by plan).
API Access: Tailor-made AI solutions with API.

Chatbot Builder AI

Features

Custom Chatbot & GPT Building: Create tailored AI chatbots and GPTs without needing coding skills.
Omnichannel Integration: Deploy bots across websites, Facebook, Instagram, WhatsApp, Telegram, SMS, Email, and Voice channels.
Natural Language Understanding: Enables chatbots to comprehend and respond to user queries effectively.
Intent Recognition: Identifies the purpose behind user messages to provide relevant responses.
Business Data Personalization: Utilize specific business data to tailor chatbot conversations for increased relevance.
Customizable Chatbot Templates: Start building quickly with pre-designed templates that can be adapted to specific brand needs.
Analytics Dashboard: Access basic and powerful analytics to track chatbot performance and user engagement.
White Labeling Options: Offer the chatbot platform under your agency's brand and domain (Agency/Enterprise plans).
Multi-Account Management: Manage multiple client accounts efficiently from a centralized dashboard (Agency/Enterprise plans).
Live Chat Handover: Seamlessly transfer complex conversations from the chatbot to a human agent.

LiveChatAI

Use cases

Customer support for instant query resolution
Internal support for employee knowledge base
E-commerce support for product information and order inquiries
Educational platforms for student assistance
Automating responses within Slack and WhatsApp

Chatbot Builder AI

Use cases

Automating customer service responses 24/7.
Simplifying business communication across multiple digital channels.
Creating personalized user experiences on websites and social media.
Capturing and qualifying leads through automated chat interactions.
Providing instant support and answers to frequently asked questions.
Deploying branded chatbot solutions for clients by marketing agencies.
Integrating AI chat capabilities with existing business software and workflows.

LiveChatAI

FAQs

What is LiveChatAI?

LiveChatAI is an AI bot platform that allows you to create a chatbot trained on your own data. It uses ChatGPT technology to create an interactive chat widget for your website. You can upload documents or provide a website link, and the chatbot will answer questions based on that content.

How can I add my AI bot to my website?

You can integrate an iframe or add a chat bubble to the bottom right corner of your website. Generate a chatbot and select "Embed on website" to get started.

How to import my data?

LiveChatAI scrapes your website or help center pages, collects the content, converts it into a vector database, and creates a long-term memory for use in chat.

Can LiveChatAI predict customer behavior or analyze customer inquiries?

While LiveChatAI primarily provides real-time responses, its ability to collect data can offer valuable insights into customer behavior, and gathered data can be leveraged for further analysis.

How does LiveChatAI handle multiple simultaneous customer conversations?

LiveChatAI can manage numerous concurrent customer interactions efficiently, ensuring fast and accurate responses, providing all customers with a seamless experience regardless of the volume of inquiries.

Chatbot Builder AI

FAQs

Do I Need to Obtain My Own API Key from OpenAI?

For the Basic plan, the OpenAI key for GPT-4o mini (5M token limit) is included. If you wish to use GPT-4, you'll need to link your own key. Enterprise plan users must connect their own API key.

Do I Need Coding Skills to Integrate My Bot with Channels Like Facebook and Instagram?

No, ChatBotBuilder.ai simplifies integration, allowing connection to channels with a few clicks in under 2 minutes by following instructions.

Is ChatBotBuilder.ai Certified by Meta?

Yes, ChatBotBuilder.ai is officially certified by Meta, ensuring seamless integration with Facebook and Instagram.

What Steps Should I Take if I Need Assistance or Encounter an Issue?

Use the website chat bot for immediate assistance or the dedicated help section in the Discord community if you are a member. Support is available 24/7.

What Steps Should I Take if I Need to Request a Refund?

To request a refund for your most recent payment, email the support team or start a support ticket. The refund policy applies only to the last payment. Pro accounts have a 30-day money-back guarantee, while Whitelabel and Custom domain sales are final.