LiveChatAI vs Supportbot Pro Detailed comparison features, price

LiveChatAI

LiveChatAI offers an innovative AI assistant powered by OpenAI technology. It delivers solutions to complex issues with secure and accurate responses. The platform allows businesses to train a GPT-powered live chat with their specific content, ensuring personalized and informed interactions with customers.

LiveChatAI is designed to integrate with various platforms such as websites, Slack, and WhatsApp. It breaks down language barriers by supporting 95 different languages. The platform includes analytics to track performance and refine chatbot responses, and it facilitates seamless transitions to human support teams when necessary.

Supportbot Pro

Supportbot Pro is an AI-powered chatbot solution designed to improve website customer interactions. By integrating a custom-trained ChatGPT chatbot, businesses can efficiently manage customer support, boost lead generation, and provide instant answers to inquiries.

The chatbot is trained using your company's specific data, including website content and PDF documents. Installation is simplified by adding a provided HTML code snippet to the website's header. The AI chatbot leverages advanced natural language processing and machine learning to ensure accurate and contextually relevant responses.

LiveChatAI

Pricing

Freemium

From 39$

Supportbot Pro

Pricing

Free Trial

From 19$

LiveChatAI

Features

Custom Data Training: Train the AI chatbot with your own data (website, documents, Q&A).
Multi-Platform Integration: Works on websites, Slack, and WhatsApp.
Live Chat & Human Handoff: Seamlessly switch between AI and human support.
Multilingual Support: Offers instant localization in 95 languages.
Analytics & Reporting: Track performance, identify issues, and refine responses.
AI Actions: Gather dynamic and personalized data.
Multiple LLM Options: Choose between GPT-3.5, GPT-4 turbo, GPT-4o, GPT-4o mini, Sonnet, Llama, and Mistral (availability varies by plan).
API Access: Tailor-made AI solutions with API.

Supportbot Pro

Features

Custom Training: Trains on company-specific data (website content, PDFs).
Easy Installation: Install by placing HTML code in the website's head section.
Complex Question Handling: Designed to handle complex questions using natural language processing.
Multilingual Support: Handles customer queries in different languages.
Data Security: Prioritizes data security and privacy.
Customizable Branding: Chatbot can be customized to match website branding.

LiveChatAI

Use cases

Customer support for instant query resolution
Internal support for employee knowledge base
E-commerce support for product information and order inquiries
Educational platforms for student assistance
Automating responses within Slack and WhatsApp

Supportbot Pro

Use cases

Automated Customer Support
Lead Generation
Answering Customer Inquiries
Improving Website Engagement
Providing 24/7 Support

LiveChatAI

FAQs

What is LiveChatAI?

LiveChatAI is an AI bot platform that allows you to create a chatbot trained on your own data. It uses ChatGPT technology to create an interactive chat widget for your website. You can upload documents or provide a website link, and the chatbot will answer questions based on that content.

How can I add my AI bot to my website?

You can integrate an iframe or add a chat bubble to the bottom right corner of your website. Generate a chatbot and select "Embed on website" to get started.

How to import my data?

LiveChatAI scrapes your website or help center pages, collects the content, converts it into a vector database, and creates a long-term memory for use in chat.

Can LiveChatAI predict customer behavior or analyze customer inquiries?

While LiveChatAI primarily provides real-time responses, its ability to collect data can offer valuable insights into customer behavior, and gathered data can be leveraged for further analysis.

How does LiveChatAI handle multiple simultaneous customer conversations?

LiveChatAI can manage numerous concurrent customer interactions efficiently, ensuring fast and accurate responses, providing all customers with a seamless experience regardless of the volume of inquiries.

Supportbot Pro

FAQs

What kind of data does Supportbot Pro train on?

Supportbot Pro trains on various types of data, including the company's website content, PDF documents, and other relevant information. This allows it to gain a comprehensive understanding of the company's products and services.

Can Supportbot Pro be customized?

Yes, Supportbot Pro can be customized to match the branding and style of your website. You can also train it on specific datasets to improve its accuracy and relevance to your business.

Is Supportbot Pro secure?

Yes, Supportbot Pro prioritizes data security and privacy. It ensures that customer data is protected and follows industry-standard security practices.