Kraftful
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Feedback Navigator
Kraftful
Kraftful is a comprehensive feedback analysis platform designed for product teams to efficiently process and understand user feedback at scale. The platform leverages proprietary hallucination detection technology to analyze reviews, surveys, calls, and support tickets, transforming vast amounts of user feedback into actionable insights within minutes.
The platform offers advanced features including multilingual support, AI-powered user interviews, automated sentiment analysis, and project organization capabilities. With integrations for over 30 feedback sources and the ability to export insights directly to tools like Jira and Linear, Kraftful streamlines the entire product feedback workflow while ensuring accurate, hallucination-free analysis.
Feedback Navigator
Feedback Navigator transforms raw customer feedback data into actionable insights through comprehensive analysis. The platform seamlessly integrates with popular review platforms like Trustpilot, Booking.com, and Yelp, while also supporting CSV file uploads and API connections for data input.
The system leverages advanced language models to perform detailed sentiment analysis, detect custom categories, and identify common customer requests. Users can establish automated workflows through webhooks and export analyzed data for further custom processing.
Kraftful
Pricing
Feedback Navigator
Pricing
Kraftful
Features
- Hallucination Detection: Proprietary technology to ensure accurate AI analysis
- Multilingual Support: Auto-translation of feedback in thousands of languages
- AI Interviews: Personalized user interviews with adaptive questioning
- Automated Analysis: Quick processing of feedback from 30+ sources
- Project Organization: Auto-sorting of insights into themed projects
- Survey Generation: AI-powered custom survey creation
- Integration Capabilities: Direct export to Jira, Linear, and Slack
- Sentiment Analysis: Track customer emotions and product sentiment over time
Feedback Navigator
Features
- Built-in Data Sources: Integration with Trustpilot, Booking.com, and Yelp
- Custom Categories: Flexible category definition for feedback classification
- Sentiment Analysis: AI-powered sentiment extraction for overall and category-specific feedback
- Request Detection: Identification of common customer requests
- Custom Workflows: Webhook integration for automated processes
- CSV Export: One-click data export for external analysis
Kraftful
Use cases
- Product feedback analysis
- Customer sentiment tracking
- Feature request prioritization
- User research automation
- Product roadmap planning
- Customer support analysis
- Multilingual market research
- Product requirement documentation
Feedback Navigator
Use cases
- Property management feedback analysis
- Gym customer review monitoring
- Product team feedback consolidation
- Hotel guest review evaluation
- Consulting insights generation
- Restaurant chain review management
Kraftful
FAQs
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How many feedback sources can be connected?
Kraftful supports integration with over 30 different feedback sources including app reviews, Google Meet, Intercom, G2, and Trustpilot.What languages are supported?
The platform supports thousands of languages with auto-translation capabilities to convert feedback into your team's preferred language.How does the hallucination detection work?
Kraftful uses proprietary hallucination detection technology (patent pending) to catch and eliminate AI hallucinations, ensuring accurate analysis of feedback.
Feedback Navigator
FAQs
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How many credits are consumed per analysis?
1 credit is consumed each time a user feedback is analyzed.
Kraftful
Uptime Monitor
Average Uptime
100%
Average Response Time
248.5 ms
Last 30 Days
Feedback Navigator
Uptime Monitor
Average Uptime
100%
Average Response Time
212.17 ms
Last 30 Days
Kraftful
Feedback Navigator
