InnossistAI vs InvoCom Detailed comparison features, price

InnossistAI

InnossistAI provides a comprehensive customer service solution centered around an AI-powered chatbot. The platform leverages generative AI to automate client interactions, providing instant responses and 24/7 availability. It allows businesses to train the chatbot using their existing website content, PDFs, and text, ensuring accurate and brand-consistent communication.

Beyond automated responses, InnossistAI facilitates smooth transitions to human agents when needed. Features like real-time chat transfer, audio calls, and call summaries enhance the agent's ability to address complex inquiries and understand customer preferences. The chatbot can be easily integrated into any website via a code snippet.

InvoCom

InvoCom provides an AI-driven chatbot solution focused on enhancing customer interactions and streamlining business processes. This tool helps businesses engage website visitors, deliver personalized experiences, and improve conversion rates, ultimately contributing to increased revenue.

Leveraging Artificial Intelligence and Natural Language Processing (NLP), the chatbot handles customer inquiries, manages FAQs, facilitates live chats, and captures leads. It incorporates sentiment analysis to understand user emotions during conversations. Additionally, the platform offers analytics for monitoring customer engagement and chatbot performance, supporting data-driven decision-making. Integration with websites is designed to be straightforward, pushing data to CRM and marketing automation platforms.

Pricing

InnossistAI Pricing

Free Trial

InnossistAI offers Free Trial pricing .

InvoCom Pricing

Freemium

From $40

InvoCom offers Freemium pricing with plans starting from $40 per month .

Features

InnossistAI

AI Assist: Automates client interactions using generative AI.
AI Knowledge: Trains the chatbot using your website content, help centers, and articles.
Small chat: Responds to informal communications.
Website scan: Scans website content for chatbot training.
PDF of document: Allows chatbot training from PDFs and text articles.
From Text: Train the chatbot with typed or pasted text.
Transfer to agent: Transfers chats to live agents.
Audio Call: Enables voice calls for complex queries.
Call Summary: Provides audio call summaries for improved understanding of client needs.
Chat Widget for website: Integrates the chatbot on any website with a code snippet.

InvoCom

AI Intent-Base Chat Flows: Conducts smart bot conversations, handles FAQs, Live Chats, gathers leads, and entertains inquiries.
Smart ChatBot Analytics: Automatically assigns conversations and tickets to agents, manages customer-centric activities.
Real-Time Performance Analytics: Provides quantitative analysis of performance with exportable reports (CSV).
Swift Integration: Easy embedding of the chat widget onto websites with data push capabilities to CRM and other platforms.
NLP Support: Utilizes AI and Natural Language Processing, including sentiment analysis to detect human emotions.
Automated Customer Support: Offers 24/7 availability and quick turnaround times.
Lead Generation Engine: Helps boost sales and instantly qualify leads.
Ticketing System: Manages customer support requests efficiently.
Live Chat: Enables real-time conversation with customers.