InnossistAI - AI-Powered Chatbot for Instant Customer Assistance

InnossistAI AI-Powered Chatbot for Instant Customer Assistance

Free Trial

#customer service
#automation
#generative AI
#agent assistant
#website scan
#chatbot training

What is InnossistAI?

InnossistAI provides a comprehensive customer service solution centered around an AI-powered chatbot. The platform leverages generative AI to automate client interactions, providing instant responses and 24/7 availability. It allows businesses to train the chatbot using their existing website content, PDFs, and text, ensuring accurate and brand-consistent communication.

Beyond automated responses, InnossistAI facilitates smooth transitions to human agents when needed. Features like real-time chat transfer, audio calls, and call summaries enhance the agent's ability to address complex inquiries and understand customer preferences. The chatbot can be easily integrated into any website via a code snippet.

Features

AI Assist: Automates client interactions using generative AI.
AI Knowledge: Trains the chatbot using your website content, help centers, and articles.
Small chat: Responds to informal communications.
Website scan: Scans website content for chatbot training.
PDF of document: Allows chatbot training from PDFs and text articles.
From Text: Train the chatbot with typed or pasted text.
Transfer to agent: Transfers chats to live agents.
Audio Call: Enables voice calls for complex queries.
Call Summary: Provides audio call summaries for improved understanding of client needs.
Chat Widget for website: Integrates the chatbot on any website with a code snippet.