Hoory vs CoSupport AI Detailed comparison features, price

Hoory

Hoory is an advanced AI-powered customer support automation platform that integrates natural language processing and machine learning capabilities to streamline customer service operations. The platform offers comprehensive support automation through omni-channel inboxes, enabling businesses to manage customer interactions across various platforms including website, social media, messaging apps, and email.

The system features both rule-based and knowledge-based AI assistants, supporting over 100 languages for text and voice communications. It includes sophisticated features such as customizable conversation flows, automated ticket routing, canned responses, and detailed performance analytics to help businesses optimize their customer support operations.

CoSupport AI

CoSupport AI is a comprehensive autonomous AI solution designed for enterprise-level customer support operations. The platform leverages patented message generation architecture to handle large volumes of daily customer interactions with up to 90% resolution rate and 99% response accuracy.

The system features custom AI models, multilingual support across 40+ languages, and seamless integration with major business tools like Zendesk, Slack, and Freshdesk. With enterprise-grade security, dedicated servers, and GDPR compliance, CoSupport AI ensures data protection while delivering non-hallucinating AI responses for accurate customer service.

Hoory

Pricing

Paid

From 6$

CoSupport AI

Pricing

Contact for Pricing

Hoory

Features

Omni-Channel Support: Integration with multiple platforms including website, social media, and messaging apps
Multilingual Capability: Text and voice support in over 100 languages
AI Assistants: Both rule-based and knowledge-based AI support options
Knowledge Management: Custom training capabilities for AI assistants
Automation Rules: Customizable workflow automation for support processes
Performance Analytics: Comprehensive reporting and team tracking
Team Collaboration: Built-in tools for support team coordination
Help Center Portal: Self-service customer support capabilities

CoSupport AI

Features

Custom AI Models: Tailored AI tone and behavior for business-specific needs
Non-Hallucinating AI: Guaranteed factual accuracy in responses
Multilingual Support: Handles 40+ languages across channels
Enterprise Security: Data encryption and dedicated servers
Integration Capability: Seamless connection with major business tools
Unlimited User Access: No restrictions on team member access
Patented Technology: USPTO recognized message generation architecture
Response Accuracy: Up to 99% accurate automated responses

Hoory

Use cases

Automated customer query resolution
Multi-channel customer support management
Global customer service operations
Customer support team workflow optimization
Self-service customer support
Support ticket routing and management
Customer inquiry automation

CoSupport AI

Use cases

Automated customer inquiry resolution
Technical support automation
Order-related question handling
Appointment scheduling automation
Pre-sales inquiry management
Customer data analysis
Support ticket triage
Multi-channel customer communication

Hoory

FAQs

How to train my AI Assistant?

There are two types of assistants: Rule-Based and Knowledge-Based. Rule-Based Assistant uses dynamic flow charts for pre-defined conversation flows, while Knowledge-Based Assistant uses Language Model technology and requires uploading product/service information for training.

What channels does Hoory support?

Hoory supports Website, Facebook, Messenger, X, WhatsApp, SMS, Email, API, Telegram, and Line.

Is there a trial period to test Hoory?

Yes, Hoory offers a 14-day free trial period with no credit card required to test all features.

What is your refund policy?

You can cancel your account at any time without additional costs, but credit from already processed payments will be lost and not refunded.

CoSupport AI

FAQs

What makes CoSupport AI different from other solutions?

CoSupport AI uses native AI with patented response acceleration architecture, ensuring three times faster response compared to GPT, complete data isolation between projects, and intelligent embedding for high response precision.

What level of automation can businesses expect?

CoSupport Agent provides up to 80% response automation for agent assistance, while CoSupport Customer offers up to 100% automation for full autonomous support.

What security measures does CoSupport AI implement?

CoSupport AI provides ISO 27001 certification, GDPR compliance, dedicated servers in the US and EU, real-time data anonymization, and 99.9% uptime guarantee.