DeepConverse vs CoSupport AI Detailed comparison features, price

DeepConverse

DeepConverse is an advanced AI-powered support automation platform that combines generative AI chatbots, interactive decision trees, and cognitive answer engine capabilities to streamline customer support operations. The platform seamlessly integrates with existing knowledge bases and backend systems to provide precise, conversational answers while enabling smooth agent handovers when needed.

The solution offers comprehensive features including step-by-step troubleshooting guides, multi-source content support, and rich analytics to help organizations deliver faster support while reducing costs. With ISO 27001 compliance, SOC 2 certification, and GDPR readiness, DeepConverse ensures enterprise-grade security while helping businesses scale their customer service operations efficiently.

CoSupport AI

CoSupport AI is a comprehensive autonomous AI solution designed for enterprise-level customer support operations. The platform leverages patented message generation architecture to handle large volumes of daily customer interactions with up to 90% resolution rate and 99% response accuracy.

The system features custom AI models, multilingual support across 40+ languages, and seamless integration with major business tools like Zendesk, Slack, and Freshdesk. With enterprise-grade security, dedicated servers, and GDPR compliance, CoSupport AI ensures data protection while delivering non-hallucinating AI responses for accurate customer service.

DeepConverse

Pricing

Free Trial

From 49$

CoSupport AI

Pricing

Contact for Pricing

DeepConverse

Features

Generative AI Chatbots: Provides precise and conversational answers using existing knowledge sources
Interactive Guides: Step-by-step troubleshooting and process navigation
Cognitive Answer Engine: Fast and relevant results from multiple content sources
Agent Handover: Seamless transition to human agents when needed
Rich Analytics: Comprehensive insights into support operations
Multi-channel Support: Web, Facebook Messenger, SMS, and email integration
No-code Flow Builder: Visual automation builder for support processes

CoSupport AI

Features

Custom AI Models: Tailored AI tone and behavior for business-specific needs
Non-Hallucinating AI: Guaranteed factual accuracy in responses
Multilingual Support: Handles 40+ languages across channels
Enterprise Security: Data encryption and dedicated servers
Integration Capability: Seamless connection with major business tools
Unlimited User Access: No restrictions on team member access
Patented Technology: USPTO recognized message generation architecture
Response Accuracy: Up to 99% accurate automated responses

DeepConverse

Use cases

Automated customer support
Technical troubleshooting
Product warranty automation
Student support automation
E-commerce customer service
IT helpdesk automation
Knowledge base integration
Process compliance training

CoSupport AI

Use cases

Automated customer inquiry resolution
Technical support automation
Order-related question handling
Appointment scheduling automation
Pre-sales inquiry management
Customer data analysis
Support ticket triage
Multi-channel customer communication

DeepConverse

FAQs

What is a Guide Session?

A Guide Session starts when a user interacts with the guide by engaging with its content.

What integrations are supported?

The product comes pre-built with connectors to systems like Salesforce, Zendesk, Lithium, Youtube, Confluence, Freshdesk, Gmail, Google Calendar, Google Drive, Intercom, Okta, Slack, Trello, and Twilio.

CoSupport AI

FAQs

What makes CoSupport AI different from other solutions?

CoSupport AI uses native AI with patented response acceleration architecture, ensuring three times faster response compared to GPT, complete data isolation between projects, and intelligent embedding for high response precision.

What level of automation can businesses expect?

CoSupport Agent provides up to 80% response automation for agent assistance, while CoSupport Customer offers up to 100% automation for full autonomous support.

What security measures does CoSupport AI implement?

CoSupport AI provides ISO 27001 certification, GDPR compliance, dedicated servers in the US and EU, real-time data anonymization, and 99.9% uptime guarantee.