HelperAI vs helper.ai Detailed comparison features, price

HelperAI

HelperAI provides a low-code platform for businesses to design and deploy a virtual workforce of AI agents. These agents can automate a wide range of online tasks, connecting to various data sources and integrating with existing software and APIs. The platform supports multiple large language models and offers features like multimodal input handling, DevOps optimization, and secure access via OAuth2 integration.

It streamlines operations, reduces operational costs and helps businesses to scale globally, with a proprietary LLMops evaluation pipeline to minimize hallucinations.

helper.ai

Helper AI enhances customer support operations by transforming existing support expertise into instantly accessible answers. It leverages a knowledge bank system, making information available 24/7 to assist support agents and provide timely responses to customer inquiries. The platform features AI-generated draft replies, designed to overcome writer's block and streamline the response process, requiring agents only to review and send.

Integrated tools allow support teams to perform common actions like resending receipts, initiating password resets, processing refunds, and searching purchase history directly within the chat interface. Helper AI also offers prompt configuration, enabling businesses to set specific guidelines for tone and length, ensuring AI-generated responses align perfectly with brand voice and communication standards. This combination of knowledge management, AI assistance, and integrated tools aims to significantly improve support efficiency and consistency.

Pricing

HelperAI Pricing

Contact for Pricing

HelperAI offers Contact for Pricing pricing .

helper.ai Pricing

Usage Based

helper.ai offers Usage Based pricing .

Features

HelperAI

Low-code platform: Create, tweak, and deploy AI agents with minimal coding.
Data Integration: Connect company data for context-aware AI agent operation.
Software Integration: Integrate with any internal or external software or API.
Multimodal Input: Handle text, voice, and image inputs.
DevOps Focus: Streamlines the software lifecycle with versioning, deployment, and optimization.
Secure Access: OAuth2 integration for secure applications.
Event-driven: Enables real-time responses and dynamic decision-making.
Multiple LLM Support: Supports GTP4, Claude, Llama2, Hugging Face and many other models
Less Hallucination: Proprietary LLMops evaluation pipeline to make sure AI doesn’t hallucinate.

helper.ai

Knowledge Bank: Turns support expertise into instantly accessible answers, available 24/7.
AI-Generated Drafts: Creates response drafts automatically to streamline agent workflow.
Integrated Tools: Allows performing support actions (e.g., refunds, password resets) directly within the chat.
Prompt Configuration: Sets rules for AI responses regarding tone, length, and style.
Shared Inbox: Centralizes customer communications.
In-app Live Chat: Enables real-time customer interaction.
Human Handoff: Facilitates seamless transition from AI/automation to human agents.
Magical Auto-assign: Automatically assigns support tickets.
Help Docs Ingestion: Incorporates help documentation into the knowledge base.