FusionPBX
VS
PepperPBX
FusionPBX
FusionPBX delivers a powerful and flexible PBX solution designed to meet the telephony requirements of businesses ranging from small startups to large enterprises. With its foundation on FreeSWITCH™, FusionPBX enables users to manage unlimited extensions, voicemail-to-email, music on hold, call queues, conferencing, fax, and a wide variety of advanced phone system features. Its multi-tenant capabilities make it possible to host multiple organizations on a single platform, ensuring high availability and carrier-grade operations.
The system includes modernized dashboard improvements, multi-lingual support, integrated text-to-speech and transcription for recordings and voicemail greetings, and enhanced processing efficiency. FusionPBX places strong emphasis on user accessibility, system customization, and ongoing education, providing members with premium access to training materials, advanced documentation, and dedicated support resources.
PepperPBX
PepperPBX is a comprehensive multi-tenant IP-PBX software designed to manage VoIP communications for businesses and service providers. With its cloud-based architecture, it provides secure, scalable, and feature-rich PBX management, supporting multiple tenants on a single FreeSWITCH server. Administrators and resellers benefit from easy management of user profiles, resource allocation, and extensive feature sets including firewalls, multi-factor authentication, integrated call center environments, CRM integration (on request), and detailed call monitoring and reporting functionalities.
PepperPBX facilitates efficient business communication with features like intelligent dashboards, IP phone provisioning, call queues, automated voicemail, call recording, customizable IVR menus, and emergency (E911) support. The platform emphasizes security and uptime, offering GUI firewall management, failover mechanisms, and flexible deployment options both in-cloud and on-premises, making it suitable for businesses of all sizes and VoIP infrastructure requirements.
Pricing
FusionPBX Pricing
FusionPBX offers Paid pricing with plans starting from $100 per month .
PepperPBX Pricing
PepperPBX offers Contact for Pricing pricing .
Features
FusionPBX
- Multi-Tenant PBX: Host multiple domains or organizations within a single system
- Unlimited Extensions: Support for unlimited extension creation
- Voicemail-to-Email: Automatic delivery of voicemails to email addresses
- Call Queues and Center: Advanced call center management and queuing
- Conference Server: Integrated multi-party conferencing capabilities
- Fax Server: Secure fax sending and receiving
- Carrier-Grade Switching: Reliable operations for business telephony
- Text-to-Speech: Convert recordings and voicemail greetings to speech
- Recording Transcription: Automated spoken content transcription
- SIP Trunking: Integration with registered VoIP extensions and providers
PepperPBX
- Multi-Tenant Support: Manage multiple customers and dedicated PBX domains on a single server
- Smart Dashboard: Access real-time system analytics and reporting
- GUI Firewall Management: Integrated firewall control for enhanced security
- Multi-factor Authentication: Supports SMS, email, and third-party authenticators
- IP Phone Provisioning: Supports auto-provisioning and wide IP phone compatibility
- Call Center Environment: Specialized setup for inbound call centers
- CRM Integration: Custom integration with any CRM on request
- Failover and Redundancy: Mechanisms for high availability and uptime
- Voicemail and Call Recording: Automated voicemail and secure call recordings
- Comprehensive Call Features: Includes call queuing, forwarding, parking, IVR, conferencing, and more
Use Cases
FusionPBX Use Cases
- Deploying cloud-based PBX systems for businesses
- Managing enterprise-level call centers
- Setting up multi-tenant phone solutions for managed service providers
- Automating voicemail handling with email and transcription
- Enabling high-availability communication platforms for large organizations
- Integrating conference and fax capabilities into corporate telephony
- Supporting remote and hybrid workforce telephony needs
PepperPBX Use Cases
- Managing business VoIP communications across multiple office locations
- Operating an inbound call center with advanced monitoring
- Providing PBX infrastructure for VoIP service providers and resellers
- Securing business communications with robust firewall and multi-factor authentication
- Integrating telephony systems with existing CRM platforms
- Supporting remote teams through cloud-based PBX operations
- Automating VoIP phone provisioning for large organizations
FAQs
FusionPBX FAQs
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What core features does FusionPBX offer businesses?
FusionPBX provides a wide range of telephony features including multi-tenant PBX hosting, voicemail-to-email, call queues, conferencing, fax, text-to-speech, and automated transcription. -
Is FusionPBX suitable for large-scale, carrier-grade deployments?
Yes, FusionPBX is designed to support scalable, carrier-grade communication needs for businesses of all sizes, including large enterprises. -
Can FusionPBX handle multiple organizations on the same instance?
FusionPBX supports multi-tenant architecture, allowing multiple organizations to be managed within a single installation.
PepperPBX FAQs
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What is PepperPBX?
PepperPBX is a multi-tenant IP-PBX software that operates on the VoIP protocol, offering both cloud and on-premises deployment options for effective handling of inbound and outbound calls. -
Does PepperPBX offer reseller functionality?
Yes, PepperPBX includes a reseller module that enables efficient management of multiple customers, giving resellers the necessary tools to administer their user base. -
Is there any limitation on users and extensions?
No, PepperPBX allows creation of unlimited users and extensions, with limits primarily dependent on the underlying hardware setup. -
Can PepperPBX integrate with any CRM?
Yes, CRM integration is possible upon request, subject to additional customization and development work. -
Does PepperPBX support configurations for emergency calls?
Yes, PepperPBX supports configuring E911 gateways and outbound routes for emergency calls.
Uptime Monitor
Uptime Monitor
Average Uptime
99.93%
Average Response Time
509.72 ms
Last 30 Days
Uptime Monitor
Average Uptime
96.43%
Average Response Time
1309.75 ms
Last 30 Days
FusionPBX
PepperPBX
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