Feedback Navigator vs Sentavis
Feedback Navigator
Feedback Navigator transforms raw customer feedback data into actionable insights through comprehensive analysis. The platform seamlessly integrates with popular review platforms like Trustpilot, Booking.com, and Yelp, while also supporting CSV file uploads and API connections for data input.
The system leverages advanced language models to perform detailed sentiment analysis, detect custom categories, and identify common customer requests. Users can establish automated workflows through webhooks and export analyzed data for further custom processing.
Sentavis
Sentavis is an innovative AI-powered analytics platform that revolutionizes how businesses process and understand customer feedback. The platform unifies feedback from various sources including social media and review sites into a comprehensive dashboard, enabling businesses to gain deeper insights into customer sentiment.
Through advanced natural language processing and sentiment analysis, Sentavis transforms raw customer feedback into actionable intelligence. The platform offers real-time trend tracking, automated response suggestions, and instant alerts, allowing businesses to respond promptly to customer feedback and make data-driven improvements to their operations.
Feedback Navigator
Pricing
Sentavis
Pricing
Feedback Navigator
Features
- Built-in Data Sources: Integration with Trustpilot, Booking.com, and Yelp
- Custom Categories: Flexible category definition for feedback classification
- Sentiment Analysis: AI-powered sentiment extraction for overall and category-specific feedback
- Request Detection: Identification of common customer requests
- Custom Workflows: Webhook integration for automated processes
- CSV Export: One-click data export for external analysis
Sentavis
Features
- Unified Dashboard: Centralized view of customer feedback from multiple platforms
- Sentiment Analysis: AI-powered emotional analysis of customer feedback
- Trend Tracking: Real-time monitoring of emerging issues and positive trends
- Actionable Insights: AI-generated business improvement recommendations
- Direct Response: AI-suggested responses to reviews and social media posts
- Instant Alerts: Real-time notifications for new customer feedback
Feedback Navigator
Use cases
- Property management feedback analysis
- Gym customer review monitoring
- Product team feedback consolidation
- Hotel guest review evaluation
- Consulting insights generation
- Restaurant chain review management
Sentavis
Use cases
- Customer feedback analysis
- Social media reputation management
- Business performance improvement
- Customer service optimization
- Brand sentiment monitoring
- Review management
Feedback Navigator
FAQs
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How many credits are consumed per analysis?
1 credit is consumed each time a user feedback is analyzed.
Sentavis
FAQs
-
Is Sentavis suitable for my business size?
Yes! Sentavis is designed to be scalable and flexible. Whether you're a small local business or a growing multi-location enterprise, our tool can be tailored to meet your needs.When will Sentavis be available?
Sentavis is currently in development. Subscribe to our newsletter to get notified when we launch.
Feedback Navigator
Uptime Monitor
Average Uptime
100%
Average Response Time
212.17 ms
Last 30 Days
Sentavis
Uptime Monitor
Average Uptime
100%
Average Response Time
135.47 ms
Last 30 Days
Feedback Navigator
Sentavis
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