How many credits are consumed per analysis?
1 credit is consumed each time a user feedback is analyzed.
Feedback Navigator
vs
RealFeedback
Feedback Navigator
Feedback Navigator transforms raw customer feedback data into actionable insights through comprehensive analysis. The platform seamlessly integrates with popular review platforms like Trustpilot, Booking.com, and Yelp, while also supporting CSV file uploads and API connections for data input.
The system leverages advanced language models to perform detailed sentiment analysis, detect custom categories, and identify common customer requests. Users can establish automated workflows through webhooks and export analyzed data for further custom processing.
RealFeedback
RealFeedback is an innovative AI-powered feedback collection platform that transforms how businesses gather and understand user insights. The platform features a sophisticated chatbot that engages users in natural conversations, making the feedback process more interactive and meaningful while ensuring higher response rates.
The system's advanced AI technology automatically analyzes conversations to extract key points and patterns, presenting organized and digestible results. With seamless website integration and comprehensive analytics, RealFeedback enables businesses to make data-driven decisions and implement improvements based on genuine user feedback.
Feedback Navigator
Pricing
Freemium
From 15$
RealFeedback
Pricing
Freemium
From 29$
Feedback Navigator
Features
- Built-in Data Sources: Integration with Trustpilot, Booking.com, and Yelp
- Custom Categories: Flexible category definition for feedback classification
- Sentiment Analysis: AI-powered sentiment extraction for overall and category-specific feedback
- Request Detection: Identification of common customer requests
- Custom Workflows: Webhook integration for automated processes
- CSV Export: One-click data export for external analysis
RealFeedback
Features
- AI Chatbot: Conducts natural conversations with users to collect feedback
- Automated Analysis: Summarizes conversations and extracts key insights
- Satisfaction Tracking: Measures and monitors user satisfaction scores
- Easy Integration: Single script tag implementation with no coding required
- Customizable Branding: Options to remove branding and customize visuals
- Conversation Management: Monitors and moderates conversations using AI
Feedback Navigator
Use cases
- Property management feedback analysis
- Gym customer review monitoring
- Product team feedback consolidation
- Hotel guest review evaluation
- Consulting insights generation
- Restaurant chain review management
RealFeedback
Use cases
- Website user feedback collection
- Customer satisfaction monitoring
- Product improvement research
- User experience optimization
- Customer insight gathering
- Business decision making
Feedback Navigator
FAQs
RealFeedback
FAQs
How does RealFeedback's AI work for conversations?
RealFeedback uses the product description and optional questions provided by the site owner to ask relevant questions to the user. When a user brings up a topic, it automatically asks follow-up questions to get as much information as possible. It also moderates the conversation using AI to prevent misuse.
What happens if I exceed the number of conversations in a month on my plan?
If you exceed the monthly conversation limit on your plan, you will be notified and RealFeedback will stop collecting feedback for your website for the given month. You won't experience any outage for your dashboard or any surprise bills. From the start of the next month, we will automatically start collecting feedback for your website again.
How many conversations does each plan cover?
Our Free Plan covers 250 monthly conversations, the Start-up Plan covers 1,000 monthly conversations, and our Professional Plan offers unlimited monthly conversations.
Feedback Navigator
Uptime Monitor
Average Uptime
100%
Average Response Time
173.46 ms
Last 30 Days
RealFeedback
Uptime Monitor
Average Uptime
100%
Average Response Time
2959.67 ms
Last 30 Days
Feedback Navigator
RealFeedback
