CoSupport AI favicon CoSupport AI vs HelperHat favicon HelperHat

CoSupport AI

CoSupport AI is a comprehensive autonomous AI solution designed for enterprise-level customer support operations. The platform leverages patented message generation architecture to handle large volumes of daily customer interactions with up to 90% resolution rate and 99% response accuracy.

The system features custom AI models, multilingual support across 40+ languages, and seamless integration with major business tools like Zendesk, Slack, and Freshdesk. With enterprise-grade security, dedicated servers, and GDPR compliance, CoSupport AI ensures data protection while delivering non-hallucinating AI responses for accurate customer service.

HelperHat

HelperHat is an innovative AI-powered customer support solution that transforms how businesses handle customer inquiries. By leveraging advanced AI models including GPT, Claude, and Gemini, it provides instant, accurate, and human-like responses to customer questions 24/7, while seamlessly integrating with existing website infrastructure through a simple one-line code installation.

The platform automatically learns from your website's content to provide accurate responses, features granular AI analytics for performance tracking, and includes sophisticated spam filtering. HelperHat offers unlimited team member access, unrestricted device usage, and comprehensive customer satisfaction analysis, all while maintaining high security standards and ensuring cost-effective operation.

CoSupport AI

Pricing

Contact for Pricing

HelperHat

Pricing

Freemium
From 20$

CoSupport AI

Features

  • Custom AI Models: Tailored AI tone and behavior for business-specific needs
  • Non-Hallucinating AI: Guaranteed factual accuracy in responses
  • Multilingual Support: Handles 40+ languages across channels
  • Enterprise Security: Data encryption and dedicated servers
  • Integration Capability: Seamless connection with major business tools
  • Unlimited User Access: No restrictions on team member access
  • Patented Technology: USPTO recognized message generation architecture
  • Response Accuracy: Up to 99% accurate automated responses

HelperHat

Features

  • 24/7 Availability: AI-powered support even after business hours
  • Easy Installation: One-line code implementation
  • Automatic Learning: Self-learns from website content
  • Unlimited Team Access: No per-seat pricing limitations
  • AI Analytics: Detailed insights for every conversation
  • Multi-platform Support: Available on Web, iOS, and Android
  • Fast Response Time: 1-2 seconds AI response time
  • Spam Protection: AI-powered automatic spam filtering

CoSupport AI

Use cases

  • Automated customer inquiry resolution
  • Technical support automation
  • Order-related question handling
  • Appointment scheduling automation
  • Pre-sales inquiry management
  • Customer data analysis
  • Support ticket triage
  • Multi-channel customer communication

HelperHat

Use cases

  • Customer inquiry automation
  • After-hours support coverage
  • Technical support assistance
  • Product information delivery
  • FAQs handling
  • Customer service cost reduction
  • Website visitor engagement
  • Support team augmentation

CoSupport AI

FAQs

  • What makes CoSupport AI different from other solutions?
    CoSupport AI uses native AI with patented response acceleration architecture, ensuring three times faster response compared to GPT, complete data isolation between projects, and intelligent embedding for high response precision.
    What level of automation can businesses expect?
    CoSupport Agent provides up to 80% response automation for agent assistance, while CoSupport Customer offers up to 100% automation for full autonomous support.
    What security measures does CoSupport AI implement?
    CoSupport AI provides ISO 27001 certification, GDPR compliance, dedicated servers in the US and EU, real-time data anonymization, and 99.9% uptime guarantee.

HelperHat

FAQs

  • What exactly is an AI Message on HelperHat?
    An AI Message is a message response generated by HelperHat's AI-powered system when responding to customer inquiries. These are only counted when the AI system sends a reply to a customer's inquiry or when a team member has marked their conversation as 'done'.
    How is billing handled for additional AI messages?
    When you exceed your 1,000 AI messages, a charge of $5 per 100 additional messages is automatically added, billed on the next cycle. Additional messages are always rounded up to the nearest 100.
    Do unused AI messages roll over to the next month?
    No, unused AI messages do not roll over to the next billing period. The Total AI Messages count is reset at the start of each billing cycle.

CoSupport AI

Uptime Monitor

Average Uptime

100%

Average Response Time

612.44 ms

Last 30 Days

HelperHat

Uptime Monitor

Average Uptime

100%

Average Response Time

112 ms

Last 30 Days

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