Chatterdocs vs Craftman Detailed comparison features, price

Chatterdocs

Chatterdocs offers a powerful solution for businesses seeking to enhance their customer engagement through AI-powered chatbots. The platform utilizes the same technology as ChatGPT to create intelligent conversational agents that can understand and respond to customer queries using company-specific data, delivering accurate answers instantaneously.

The platform features an intuitive interface that allows users to build and customize chatbots without any coding knowledge. These chatbots can be seamlessly integrated with various platforms including websites, WhatsApp, Messenger, and Slack, while offering capabilities such as lead capture, appointment booking, and advanced analytics for tracking visitor interactions.

Craftman

Craftman empowers businesses to enhance their website engagement through customized ChatGPT-powered chatbots trained on specific website content. The platform streamlines customer support by delivering instant, accurate responses to visitor queries, potentially increasing response speed by up to 10 times compared to manual handling.

The system features an intuitive three-step setup process, allowing users to easily import website data, train their chatbot, and deploy it through a simple widget integration. With support for multiple languages and various data input options including PDFs and website URLs, Craftman ensures comprehensive coverage of customer support needs while maintaining brand consistency.

Chatterdocs

Pricing

Freemium

From 9$

Craftman

Pricing

Freemium

From 29$

Chatterdocs

Features

No-Code Builder: Build and customize chatbots without programming knowledge
Multi-Platform Integration: Compatible with websites, WhatsApp, Messenger, and Slack
Data Import Flexibility: Upload PDFs, CSV, RichText, Markdown, and audio files
Lead Generation: Collect visitor information and book appointments automatically
Analytics Dashboard: Track and analyze visitor interactions and conversations
Custom AI Persona: Personalize chatbot communication style and brand voice
Live Chat Takeover: Seamless transition to human support when needed
Content Sync: Automatic updates from connected website and knowledge base

Craftman

Features

Data Integration: Easy import of website content and PDF documents
Custom Training: Automated learning from selected website pages
Multi-language Support: Compatibility with 95 different languages
Real-time Responses: Instant answers to visitor queries
Customizable Interface: Adjustable chat widget appearance and behavior
Analytics & Feedback: Built-in system for collecting user feedback
GPT Model Options: Choice between GPT-3.5 and GPT-4 engines
Secure Storage: AWS server-based data protection

Chatterdocs

Use cases

24/7 Customer Support
Lead Generation and Capture
Appointment Scheduling
Knowledge Base Navigation
Sales Inquiries Handling
Website FAQ Management
Internal Team Support
Marketing Campaign Automation

Craftman

Use cases

24/7 Customer Support
Sales Automation
Knowledge Base Management
Website FAQ handling
Lead Generation
Product Information Distribution
Feature Request Collection
User Feedback Management

Chatterdocs

FAQs

What are AI agents?

AI agents are personal assistants powered by conversational AI that perform tasks based on written instructions. They can automate various tasks like customer support, lead generation/qualification, and building searchable knowledge bases.

How are the AI agents trained?

Agents are trained through various sources including direct training prompts and data sources like website URLs or documents containing relevant information. This allows the agent to provide accurate responses based on specific content.

What if someone wants to speak to a real human?

Customers can request to speak with a human, triggering an alert to team members. The chat can be transferred between AI agents and human team members for efficient customer support.

How do I add a chatbot to my website?

Sign up and design your chatbot through the dashboard, then copy-paste the widget code onto your site. Most popular providers like WordPress, Shopify, and Webflow have sections for code integration.

Craftman

FAQs

What types of data can I use to train the chatbot?

You can use PDFs, text files, documents, or directly paste text. You can also provide a website link for Craftman to analyze and learn from the content.

How is data stored and secured?

All documents are stored securely on AWS servers located in the eastern United States.

Can I make my chatbot public?

Yes, while chatbots are private by default, you can adjust the settings to make them public and shareable.

What languages does the chatbot support?

Craftman supports 95 different languages, allowing you to use content and ask questions in any of these languages.