SiteSpeakAI vs Craftman Detailed comparison features, price

SiteSpeakAI

SiteSpeakAI provides a comprehensive AI chatbot solution that transforms customer support operations through custom-trained GPT models. The platform enables businesses to create intelligent chatbots by training them on existing knowledge bases, support documentation, PDFs, YouTube videos, Notion pages, APIs, and databases.

The system offers advanced features including real-time human escalation, brand customization options, detailed analytics, and seamless integration with popular business tools. With support for multiple languages, speech recognition, and text-to-speech capabilities, SiteSpeakAI helps organizations reduce support tickets while maintaining high-quality customer service.

Craftman

Craftman empowers businesses to enhance their website engagement through customized ChatGPT-powered chatbots trained on specific website content. The platform streamlines customer support by delivering instant, accurate responses to visitor queries, potentially increasing response speed by up to 10 times compared to manual handling.

The system features an intuitive three-step setup process, allowing users to easily import website data, train their chatbot, and deploy it through a simple widget integration. With support for multiple languages and various data input options including PDFs and website URLs, Craftman ensures comprehensive coverage of customer support needs while maintaining brand consistency.

SiteSpeakAI

Pricing

Freemium

From 30$

Craftman

Pricing

Freemium

From 29$

SiteSpeakAI

Features

Custom AI Training: Train chatbots on your knowledge base, support docs, PDFs, and videos
Smart Response System: Automated answers with human escalation capability
Brand Customization: Personalized chatbot appearance and response style
Analytics Dashboard: Detailed visitor interaction metrics and conversion tracking
Multi-platform Integration: Compatible with websites, Slack, Telegram, and more
Real-time Chat: Live chat functionality with human agent support
Source Management: Automatic content synchronization at different intervals
Advanced Security: Custom domain support and team collaboration features

Craftman

Features

Data Integration: Easy import of website content and PDF documents
Custom Training: Automated learning from selected website pages
Multi-language Support: Compatibility with 95 different languages
Real-time Responses: Instant answers to visitor queries
Customizable Interface: Adjustable chat widget appearance and behavior
Analytics & Feedback: Built-in system for collecting user feedback
GPT Model Options: Choice between GPT-3.5 and GPT-4 engines
Secure Storage: AWS server-based data protection

SiteSpeakAI

Use cases

24/7 Customer Support Automation
Knowledge Base Query Resolution
Lead Capture and Qualification
Technical Support Documentation
Product Information Distribution
FAQ Management
Sales Inquiry Handling
Support Ticket Reduction

Craftman

Use cases

24/7 Customer Support
Sales Automation
Knowledge Base Management
Website FAQ handling
Lead Generation
Product Information Distribution
Feature Request Collection
User Feedback Management

SiteSpeakAI

FAQs

How many message credits are included in the free plan?

The free plan includes 30 message credits per month

Can I customize the appearance of my chatbot?

Yes, you can customize your chatbot's appearance with your logo, theme, and avatar to match your brand

What types of content can I use to train my chatbot?

You can train your chatbot using knowledge base articles, support docs, PDFs, YouTube videos, Notion pages, APIs, and databases

Is there a trial period for paid plans?

Yes, all paid plans come with a 7-day free trial and can be cancelled anytime

Craftman

FAQs

What types of data can I use to train the chatbot?

You can use PDFs, text files, documents, or directly paste text. You can also provide a website link for Craftman to analyze and learn from the content.

How is data stored and secured?

All documents are stored securely on AWS servers located in the eastern United States.

Can I make my chatbot public?

Yes, while chatbots are private by default, you can adjust the settings to make them public and shareable.

What languages does the chatbot support?

Craftman supports 95 different languages, allowing you to use content and ask questions in any of these languages.