Chatterdocs vs Support AI Detailed comparison features, price

Chatterdocs

Chatterdocs offers a powerful solution for businesses seeking to enhance their customer engagement through AI-powered chatbots. The platform utilizes the same technology as ChatGPT to create intelligent conversational agents that can understand and respond to customer queries using company-specific data, delivering accurate answers instantaneously.

The platform features an intuitive interface that allows users to build and customize chatbots without any coding knowledge. These chatbots can be seamlessly integrated with various platforms including websites, WhatsApp, Messenger, and Slack, while offering capabilities such as lead capture, appointment booking, and advanced analytics for tracking visitor interactions.

Support AI

Support AI is an advanced AI chatbot platform that enables businesses to create and deploy custom ChatGPT-powered conversational agents. The platform allows seamless integration across multiple channels, including websites, Messenger, and WhatsApp, providing 24/7 automated customer support and lead generation capabilities.

The system offers comprehensive customization options, allowing businesses to train their chatbots with unlimited content from various data sources. With support for over 80 languages and the ability to resolve up to 80% of customer queries automatically, Support AI helps businesses streamline their customer service operations while maintaining brand consistency across all communication channels.

Chatterdocs

Pricing

Freemium

From 9$

Support AI

Pricing

Freemium

From 29$

Chatterdocs

Features

No-Code Builder: Build and customize chatbots without programming knowledge
Multi-Platform Integration: Compatible with websites, WhatsApp, Messenger, and Slack
Data Import Flexibility: Upload PDFs, CSV, RichText, Markdown, and audio files
Lead Generation: Collect visitor information and book appointments automatically
Analytics Dashboard: Track and analyze visitor interactions and conversations
Custom AI Persona: Personalize chatbot communication style and brand voice
Live Chat Takeover: Seamless transition to human support when needed
Content Sync: Automatic updates from connected website and knowledge base

Support AI

Features

Multi-Channel Integration: Deploy chatbots across website, Messenger, and WhatsApp
Custom Training: Feed AI with website content, files, and videos
Language Support: Available in 80+ languages
Response Management: Control and improve bot responses over time
Analytics Dashboard: Monitor customer interactions and chatbot performance
Lead Generation: Capture and grow email list through conversational AI
Multiple Data Sources: Train chatbots using various content types
Customizable Interface: Personalize chatbot appearance and behavior

Chatterdocs

Use cases

24/7 Customer Support
Lead Generation and Capture
Appointment Scheduling
Knowledge Base Navigation
Sales Inquiries Handling
Website FAQ Management
Internal Team Support
Marketing Campaign Automation

Support AI

Use cases

Customer Support Automation
Lead Generation and Capture
Sales Assistance
Appointment Booking Management
Product Recommendations
Internal Employee Support
Feedback Collection
Course Content Support

Chatterdocs

FAQs

What are AI agents?

AI agents are personal assistants powered by conversational AI that perform tasks based on written instructions. They can automate various tasks like customer support, lead generation/qualification, and building searchable knowledge bases.

How are the AI agents trained?

Agents are trained through various sources including direct training prompts and data sources like website URLs or documents containing relevant information. This allows the agent to provide accurate responses based on specific content.

What if someone wants to speak to a real human?

Customers can request to speak with a human, triggering an alert to team members. The chat can be transferred between AI agents and human team members for efficient customer support.

How do I add a chatbot to my website?

Sign up and design your chatbot through the dashboard, then copy-paste the widget code onto your site. Most popular providers like WordPress, Shopify, and Webflow have sections for code integration.

Support AI

FAQs

Can Support AI be integrated onto any type of website?

Yes, Support AI can be integrated onto any type of website regardless of the industry or platform, including e-commerce sites, service-oriented websites, blogs, or any other online platform.

What type of content can I use to train my chatbots?

You can train chatbots using website content through crawling, any type of document, or free input. The more content provided, the better the chatbot's performance.

Do you retrain the chatbot automatically when the website content changes?

Currently, chatbot retraining needs to be done manually by clicking on 'Retrain' for updated pages, though an automated solution is in development.

Can I use GPT-4?

Yes, GPT-4 is available on the custom plan, though GPT-3.5 is recommended for faster and more accurate results.