SupBot vs Support AI Detailed comparison features, price

SupBot

SupBot is an advanced AI-powered customer support platform that transforms how businesses handle customer inquiries. Built on OpenAI technology, it enables organizations to create customized support bots that can be seamlessly integrated into any website, providing round-the-clock automated assistance.

The platform features a streamlined setup process, allowing businesses to train their support bots with specific knowledge, test their performance, and deploy them with minimal coding requirements. With its built-in ticketing system and contact retrieval capabilities, SupBot ensures efficient management of customer interactions while maintaining consistent support quality.

Support AI

Support AI is an advanced AI chatbot platform that enables businesses to create and deploy custom ChatGPT-powered conversational agents. The platform allows seamless integration across multiple channels, including websites, Messenger, and WhatsApp, providing 24/7 automated customer support and lead generation capabilities.

The system offers comprehensive customization options, allowing businesses to train their chatbots with unlimited content from various data sources. With support for over 80 languages and the ability to resolve up to 80% of customer queries automatically, Support AI helps businesses streamline their customer service operations while maintaining brand consistency across all communication channels.

SupBot

Pricing

Freemium

From 15$

Support AI

Pricing

Freemium

From 29$

SupBot

Features

Automated Response System: 24/7 instant customer support handling
Custom Bot Training: Personalized knowledge base creation
Easy Integration: Simple deployment with minimal coding
Ticketing System: Organized customer inquiry management
Multiple Bot Management: Deploy and manage multiple support bots
Performance Testing: Comprehensive bot testing capabilities

Support AI

Features

Multi-Channel Integration: Deploy chatbots across website, Messenger, and WhatsApp
Custom Training: Feed AI with website content, files, and videos
Language Support: Available in 80+ languages
Response Management: Control and improve bot responses over time
Analytics Dashboard: Monitor customer interactions and chatbot performance
Lead Generation: Capture and grow email list through conversational AI
Multiple Data Sources: Train chatbots using various content types
Customizable Interface: Personalize chatbot appearance and behavior

SupBot

Use cases

Customer service automation
Website support integration
FAQ management
Support ticket processing
After-hours customer support
Cost reduction in support operations

Support AI

Use cases

Customer Support Automation
Lead Generation and Capture
Sales Assistance
Appointment Booking Management
Product Recommendations
Internal Employee Support
Feedback Collection
Course Content Support

SupBot

FAQs

What is SupBot?

SupBot is an AI-powered support solution that can be easily integrated into any website.

How much does SupBot cost?

Free plan allows for 100 monthly messages. $15/monthly for one bot with Standard, or $45/monthly for 5 bots with Premium.

How do I see my customers messages and ticketing system?

You will receive a ticket in your dashboard of the message conversation if a customer requests to speak with a human.

How does SupBot work?

SupBot is built on top of OpenAI to create custom support bots that are trained from user inputs.

Support AI

FAQs

Can Support AI be integrated onto any type of website?

Yes, Support AI can be integrated onto any type of website regardless of the industry or platform, including e-commerce sites, service-oriented websites, blogs, or any other online platform.

What type of content can I use to train my chatbots?

You can train chatbots using website content through crawling, any type of document, or free input. The more content provided, the better the chatbot's performance.

Do you retrain the chatbot automatically when the website content changes?

Currently, chatbot retraining needs to be done manually by clicking on 'Retrain' for updated pages, though an automated solution is in development.

Can I use GPT-4?

Yes, GPT-4 is available on the custom plan, though GPT-3.5 is recommended for faster and more accurate results.