Chatterdocs vs Chatbase Detailed comparison features, price

Chatterdocs

Chatterdocs offers a powerful solution for businesses seeking to enhance their customer engagement through AI-powered chatbots. The platform utilizes the same technology as ChatGPT to create intelligent conversational agents that can understand and respond to customer queries using company-specific data, delivering accurate answers instantaneously.

The platform features an intuitive interface that allows users to build and customize chatbots without any coding knowledge. These chatbots can be seamlessly integrated with various platforms including websites, WhatsApp, Messenger, and Slack, while offering capabilities such as lead capture, appointment booking, and advanced analytics for tracking visitor interactions.

Chatbase

Chatbase empowers businesses to create sophisticated AI chatbots without coding expertise. The platform enables seamless data import from multiple sources, allowing organizations to train their chatbots with website content, files, and various data formats.

The solution offers comprehensive features including trustworthy answer generation with confidence scoring, lead capture capabilities, advanced analytics, and extensive customization options. With support for over 80 languages and integration with popular tools like Slack, WhatsApp, and Zapier, Chatbase ensures businesses can provide personalized customer interactions across multiple platforms.

Chatterdocs

Pricing

Freemium

From 9$

Chatbase

Pricing

Freemium

From 19$

Chatterdocs

Features

No-Code Builder: Build and customize chatbots without programming knowledge
Multi-Platform Integration: Compatible with websites, WhatsApp, Messenger, and Slack
Data Import Flexibility: Upload PDFs, CSV, RichText, Markdown, and audio files
Lead Generation: Collect visitor information and book appointments automatically
Analytics Dashboard: Track and analyze visitor interactions and conversations
Custom AI Persona: Personalize chatbot communication style and brand voice
Live Chat Takeover: Seamless transition to human support when needed
Content Sync: Automatic updates from connected website and knowledge base

Chatbase

Features

Trustworthy Answers: Confidence scoring and answer revision capabilities
Data Integration: Multiple source importing and auto-retraining functionality
Lead Generation: Customer data collection with personalized experiences
Analytics Dashboard: Detailed insights into chatbot interactions
Customization: Brand-matched appearance and behavior settings
Multi-language Support: Compatible with 80+ languages
Security: Secure servers with encryption and access control
Integration Options: Compatible with Slack, WhatsApp, Zapier, and more

Chatterdocs

Use cases

24/7 Customer Support
Lead Generation and Capture
Appointment Scheduling
Knowledge Base Navigation
Sales Inquiries Handling
Website FAQ Management
Internal Team Support
Marketing Campaign Automation

Chatbase

Use cases

24/7 Customer Support automation
Lead generation and qualification
Website visitor engagement
Multi-platform chatbot deployment
Knowledge base automation
Customer data collection

Chatterdocs

FAQs

What are AI agents?

AI agents are personal assistants powered by conversational AI that perform tasks based on written instructions. They can automate various tasks like customer support, lead generation/qualification, and building searchable knowledge bases.

How are the AI agents trained?

Agents are trained through various sources including direct training prompts and data sources like website URLs or documents containing relevant information. This allows the agent to provide accurate responses based on specific content.

What if someone wants to speak to a real human?

Customers can request to speak with a human, triggering an alert to team members. The chat can be transferred between AI agents and human team members for efficient customer support.

How do I add a chatbot to my website?

Sign up and design your chatbot through the dashboard, then copy-paste the widget code onto your site. Most popular providers like WordPress, Shopify, and Webflow have sections for code integration.

Chatbase

FAQs

How do message credits work?

Message credits are consumed for each interaction with your chatbot and are renewed monthly based on your subscription plan.

How much data can I give one chatbot?

The data limit varies by plan, ranging from 400,000 characters on the free plan to 11,000,000 characters per chatbot on paid plans.

How many users can use my chatbot?

There is no limit to the number of users who can interact with your chatbot when embedded on websites.