ChatShape vs ChatFabrica Detailed comparison features, price

ChatShape

ChatShape revolutionizes customer interaction by allowing businesses to create intelligent chatbots trained specifically on their website content. Through a simple crawling process, the platform automatically extracts and processes website information to generate a customized AI assistant that seamlessly integrates with any website.

The platform offers comprehensive customization options, including branding elements and conversation tone adjustments, while providing robust features such as lead collection, analytics tracking, and multi-source training capabilities. With support for both website crawling and PDF document processing, ChatShape delivers a versatile solution for businesses seeking to automate customer support and enhance visitor engagement.

ChatFabrica

ChatFabrica is an innovative AI-powered customer support solution that transforms website content and PDF documents into intelligent conversational knowledge. The platform seamlessly integrates with websites to provide instant, accurate responses to customer inquiries while maintaining your brand's unique voice and personality.

Through its advanced scanning and learning capabilities, ChatFabrica automatically processes website content and documents to build a comprehensive knowledge base. The system offers customizable interfaces, response patterns, and tone settings, allowing businesses to create personalized customer experiences while significantly reducing support costs and improving response times.

Pricing

ChatShape Pricing

Freemium

From $19

ChatShape offers Freemium pricing with plans starting from $19 per month .

ChatFabrica Pricing

Freemium

ChatFabrica offers Freemium pricing .

Features

ChatShape

24/7 Customer Support: Instant automated responses to customer queries
Lead Generation: Automated email collection and lead tracking system
Customization: Adjustable branding, colors, and conversation tone
Analytics Dashboard: Comprehensive message tracking and performance metrics
Multi-source Training: Support for website content and PDF documents
Export Capability: CSV export for collected leads and conversation data
Geographic Tracking: Location tracking for lead generation
Prompt Customization: Adjustable AI instructions and start messages

ChatFabrica

Website Scanning: Automatically learns from website content to build knowledge base
PDF Integration: Extracts and processes information from PDF documents
Customizable Responses: Tailored messaging and tone settings to match brand voice
Chat Logs: Comprehensive conversation tracking and analysis capabilities
Interface Customization: Adjustable themes, colors, logos, and design elements
Multi-Platform Integration: Compatible with Webflow, Framer, Shopify, WordPress, and more

Use Cases

ChatShape Use Cases

Automated customer support
Lead collection and qualification
Website visitor engagement
FAQ automation
Customer service scaling
Sales conversion optimization
Document-based customer assistance
24/7 business availability

ChatFabrica Use Cases

24/7 Customer Support
Lead Generation
Sales Assistance
Product Information
Website Navigation Help
FAQ Management

FAQs

ChatShape FAQs

What is the maximum number of sources for bot creation?

The maximum number of web sources depends on your subscription plan, with limitations based on the text character count from each source.
Can I add custom data beyond website scraping?

Yes, you can add custom data through the prompt settings, add additional web pages to sources, or contact for custom data source integration.
Does the chatbot work with PDF files?

Yes, you can upload multiple PDF files to create a chatbot from your work documents.
What information is available for collected leads?

The system provides lead information including email, country of origin, and conversation history, which can be exported to CSV.

ChatFabrica FAQs

How does ChatFabrica learn from my website content?

ChatFabrica scans and processes your website pages and PDF documents to build its knowledge base, enabling it to provide accurate responses to customer inquiries.
Can I customize the chatbot's appearance?

Yes, you can customize the display name, initial message, button colors, user message colors, and add a profile picture to match your brand identity.