ChatShape vs ChatHelp AI Detailed comparison features, price

ChatShape

ChatShape revolutionizes customer interaction by allowing businesses to create intelligent chatbots trained specifically on their website content. Through a simple crawling process, the platform automatically extracts and processes website information to generate a customized AI assistant that seamlessly integrates with any website.

The platform offers comprehensive customization options, including branding elements and conversation tone adjustments, while providing robust features such as lead collection, analytics tracking, and multi-source training capabilities. With support for both website crawling and PDF document processing, ChatShape delivers a versatile solution for businesses seeking to automate customer support and enhance visitor engagement.

ChatHelp AI

ChatHelp AI is a comprehensive platform designed to streamline various tasks across business, work, and study environments. It offers an integrated AI toolbox that leverages the latest AI models, including OpenAI GPT-4o, Claude, Llama, Mistral, and Gemini. The platform allows users to bring their own AI API keys, promoting cost-effectiveness and flexibility.

A core offering of the service is its customizable AI customer support chat widget, easily integrable into websites with a single line of code. This widget can be trained with website data and other documentation, enabling it to interact with potential customers 24/7, answer questions, and collect leads. The platform also supports multiple languages and ensures data security through encryption.

ChatShape

Pricing

Freemium

From 19$

ChatHelp AI

Pricing

Freemium

From 19$

ChatShape

Features

24/7 Customer Support: Instant automated responses to customer queries
Lead Generation: Automated email collection and lead tracking system
Customization: Adjustable branding, colors, and conversation tone
Analytics Dashboard: Comprehensive message tracking and performance metrics
Multi-source Training: Support for website content and PDF documents
Export Capability: CSV export for collected leads and conversation data
Geographic Tracking: Location tracking for lead generation
Prompt Customization: Adjustable AI instructions and start messages

ChatHelp AI

Features

AI Customer Support Chat Widget: Customizable chatbot trained on your website data and documentation, capable of 24/7 interaction and lead capture.
100+ AI Tools & Agents: Diverse tools for various business, work, and study needs, including AI writing, image generation, and data analysis.
Multiple AI Model Support: Powered by leading AI models like OpenAI GPT-4o, Claude, Llama, Mistral, and Gemini.
Bring Your Own AI API Keys: Users can utilize their own API keys for cost-effective and flexible AI usage.
Data Integrations: Supports various data sources, including PDFs, documents, spreadsheets, and website scraping.
Multilingual Support: Offers customer support and query understanding in over 175 languages.
Data Security: Employs encryption to protect business files and data during AI training and operation.

ChatShape

Use cases

Automated customer support
Lead collection and qualification
Website visitor engagement
FAQ automation
Customer service scaling
Sales conversion optimization
Document-based customer assistance
24/7 business availability

ChatHelp AI

Use cases

Customer support automation via website chat widget
Lead generation through chat widget interactions
Internal knowledge base creation and sharing
Employee training and onboarding
Work and research process improvement
Content creation and management
Business reviews analysis

ChatShape

FAQs

What is the maximum number of sources for bot creation?

The maximum number of web sources depends on your subscription plan, with limitations based on the text character count from each source.

Can I add custom data beyond website scraping?

Yes, you can add custom data through the prompt settings, add additional web pages to sources, or contact for custom data source integration.

Does the chatbot work with PDF files?

Yes, you can upload multiple PDF files to create a chatbot from your work documents.

What information is available for collected leads?

The system provides lead information including email, country of origin, and conversation history, which can be exported to CSV.

ChatHelp AI

FAQs

How is this Software different from others in market?

AI-powered website chat is a fairly new emerging technology, that has been around just from early 2023. Yes, there are competing solutions, but all of them place a lot of limitations in their subscription plans. We are giving a full access to our Platform - and offer flexible upgrade options based on Storage usage only.

Can we use our own OpenAI API keys?

Yes, we place no limitations on Chat queries/interactions, exactly because we give full control over OpenAI key usage. You can also use your own Antropic Claude & Google Gemini API keys.

What payment method do you support?

We support Credit Card payments for a Monthly & Yearly subscription plans, via Stripe Payment gateway.

How do you provide support?

We provide full setup support, for all subscribers, via Discord Community chat & remote connection services as AnyDesk, Zoom, or TeamViewer if necessary.

Do you provide any moneyback guarantee?

Please cancel your subscription within a 14-day free trial period, if you feel like our product does not meet your requirements. After the Trial period subscription charge is non-refundable, and can only be cancelled.