ChatShape - Custom AI for your website, and more

ChatShape Custom AI for your website, and more

What is ChatShape?

ChatShape revolutionizes customer interaction by allowing businesses to create intelligent chatbots trained specifically on their website content. Through a simple crawling process, the platform automatically extracts and processes website information to generate a customized AI assistant that seamlessly integrates with any website.

The platform offers comprehensive customization options, including branding elements and conversation tone adjustments, while providing robust features such as lead collection, analytics tracking, and multi-source training capabilities. With support for both website crawling and PDF document processing, ChatShape delivers a versatile solution for businesses seeking to automate customer support and enhance visitor engagement.

Features

24/7 Customer Support: Instant automated responses to customer queries
Lead Generation: Automated email collection and lead tracking system
Customization: Adjustable branding, colors, and conversation tone
Analytics Dashboard: Comprehensive message tracking and performance metrics
Multi-source Training: Support for website content and PDF documents
Export Capability: CSV export for collected leads and conversation data
Geographic Tracking: Location tracking for lead generation
Prompt Customization: Adjustable AI instructions and start messages

Use Cases

Automated customer support
Lead collection and qualification
Website visitor engagement
FAQ automation
Customer service scaling
Sales conversion optimization
Document-based customer assistance
24/7 business availability

FAQs

What is the maximum number of sources for bot creation?

The maximum number of web sources depends on your subscription plan, with limitations based on the text character count from each source.
Can I add custom data beyond website scraping?

Yes, you can add custom data through the prompt settings, add additional web pages to sources, or contact for custom data source integration.
Does the chatbot work with PDF files?

Yes, you can upload multiple PDF files to create a chatbot from your work documents.
What information is available for collected leads?

The system provides lead information including email, country of origin, and conversation history, which can be exported to CSV.