ChatBot Builder vs ChatPuma Detailed comparison features, price

ChatBot Builder

ChatBot Builder enables businesses to create and train AI-powered chatbots that can significantly enhance sales and support conversations. The platform allows the creation of chatbots that can learn from various sources including support documents, support conversations, and sales conversations. Input data can be in multiple formats such as PDF, .docx, .text, or URLs.

Once implemented, the chatbot offers immediate responses to customer inquiries by analyzing and retrieving the most relevant information. By connecting to CRM data, chatbots can also provide personalized sales recommendations. It helps to provide more comprehensive support and improve customer experiences.

ChatPuma

ChatPuma empowers businesses to create and deploy AI-powered chatbots for customer support within minutes, requiring no coding skills. The platform leverages your website's data, enabling the chatbot to provide real-time and accurate answers to customer inquiries. This reduces operational costs, frees up resources and increase customer satisfaction.

ChatPuma offers extensive customization options, allowing you to tailor the chatbot's appearance and messaging style to reflect your brand identity. Functionality includes features to adjust the chatbot responses' emotion and tonality. The platform easily integrates with popular applications.

ChatBot Builder

Pricing

Free Trial

From 25$

ChatPuma

Pricing

Freemium

From 19$

ChatBot Builder

Features

Multiple Data Sources: Train your bot with PDFs, .docx, .text files, and URLs.
Instant Replies: Chatbots provide immediate answers to customer queries.
Personalized Recommendations: Analyze customer data to offer tailored sales suggestions.
CRM Integration: Connect with CRM data for enhanced customer insights.
Zapier Integration: Configure Zapier to connect with other applications.
Conversation History: View past interactions for analysis and improvement.
Leads Data Capture: Collect valuable lead information through chatbot interactions.
OpenAI Key Integration: Use your own OpenAI key (Professional and Enterprise plans).

ChatPuma

Features

Website Integration: Easily embed chatbots on your website as an iframe or chat bubble.
Data Training: Train chatbots on your website content for accurate and relevant responses.
Customization: Customize chatbot appearance and messaging style to match your brand.
Multi-lingual Support: Offers support for over 100 languages.
No-Code Builder: Create chatbots in minutes without any coding.
Multiple Data Sources: Train a single chatbot on various sources, like different website pages.
Brand Customizations: Tailor the chatbot's appearance to align with your brand identity.
Unlimited Retrainings: Continuously refine your chatbot's knowledge base.

ChatBot Builder

Use cases

Customer Support
Sales Assistance
Lead Generation
Personalized Recommendations

ChatPuma

Use cases

Automating customer support inquiries.
Improving lead and email generation.
Providing 24/7 customer service.
Reducing customer service response times.
Scaling support during peak periods.
Personalizing customer interactions.

ChatBot Builder

FAQs

Where can I embed the chatbot?

All plans allow you to embed your chatbot anywhere.

Can I use my own OpenAI key?

Yes, as a part of the Enterprise and Professional plan, you can use your own OpenAI key.

Can I get help importing data or setting up the chatbot?

You can easily set up a chatbot using Chatbot Builder's intuitive interface. In case you still need any help, you can reach out to us at questions@chatbotbuilder.net.

Which plans allow me to remove the built with Chatbot Builder?

The Standard and advanced plan allow you to remove the built with chatbot builder logo.

ChatPuma

FAQs

On what data can the chatbot be trained on?

Your chatbot can be trained on data from your website. You can provide a link to your website and we will extract all the business-relevant content from various sources such as web pages, documents, and files. Then, you can select the which data sources you want to use and which to exclude for your chatbot training.

Where is my data stored?

We do not store your website data in a readable format. We only store the trained model that is used to generate responses to user queries. The trained model is stored in a secure cloud storage. We do not share your data with anyone and do not use your data for any other purpose than to train your chatbot.

What is the difference between the free and paid plans?

The free plan has limited access to features and messages volume. The paid plan is recommended for commercial use.

What languages does it support?

ChatPuma supports 100+ languages. You can have your website in any language and then have conversation in any language.

Can I share a chatbot I created?

Yes, you can share the URL of your chatbot with anyone or embed it on your website.