Chatbase vs ChatPuma Detailed comparison features, price

Chatbase

Chatbase empowers businesses to create sophisticated AI chatbots without coding expertise. The platform enables seamless data import from multiple sources, allowing organizations to train their chatbots with website content, files, and various data formats.

The solution offers comprehensive features including trustworthy answer generation with confidence scoring, lead capture capabilities, advanced analytics, and extensive customization options. With support for over 80 languages and integration with popular tools like Slack, WhatsApp, and Zapier, Chatbase ensures businesses can provide personalized customer interactions across multiple platforms.

ChatPuma

ChatPuma empowers businesses to create and deploy AI-powered chatbots for customer support within minutes, requiring no coding skills. The platform leverages your website's data, enabling the chatbot to provide real-time and accurate answers to customer inquiries. This reduces operational costs, frees up resources and increase customer satisfaction.

ChatPuma offers extensive customization options, allowing you to tailor the chatbot's appearance and messaging style to reflect your brand identity. Functionality includes features to adjust the chatbot responses' emotion and tonality. The platform easily integrates with popular applications.

Chatbase

Pricing

Freemium

From 19$

ChatPuma

Pricing

Freemium

From 19$

Chatbase

Features

Trustworthy Answers: Confidence scoring and answer revision capabilities
Data Integration: Multiple source importing and auto-retraining functionality
Lead Generation: Customer data collection with personalized experiences
Analytics Dashboard: Detailed insights into chatbot interactions
Customization: Brand-matched appearance and behavior settings
Multi-language Support: Compatible with 80+ languages
Security: Secure servers with encryption and access control
Integration Options: Compatible with Slack, WhatsApp, Zapier, and more

ChatPuma

Features

Website Integration: Easily embed chatbots on your website as an iframe or chat bubble.
Data Training: Train chatbots on your website content for accurate and relevant responses.
Customization: Customize chatbot appearance and messaging style to match your brand.
Multi-lingual Support: Offers support for over 100 languages.
No-Code Builder: Create chatbots in minutes without any coding.
Multiple Data Sources: Train a single chatbot on various sources, like different website pages.
Brand Customizations: Tailor the chatbot's appearance to align with your brand identity.
Unlimited Retrainings: Continuously refine your chatbot's knowledge base.

Chatbase

Use cases

24/7 Customer Support automation
Lead generation and qualification
Website visitor engagement
Multi-platform chatbot deployment
Knowledge base automation
Customer data collection

ChatPuma

Use cases

Automating customer support inquiries.
Improving lead and email generation.
Providing 24/7 customer service.
Reducing customer service response times.
Scaling support during peak periods.
Personalizing customer interactions.

Chatbase

FAQs

How do message credits work?

Message credits are consumed for each interaction with your chatbot and are renewed monthly based on your subscription plan.

How much data can I give one chatbot?

The data limit varies by plan, ranging from 400,000 characters on the free plan to 11,000,000 characters per chatbot on paid plans.

How many users can use my chatbot?

There is no limit to the number of users who can interact with your chatbot when embedded on websites.

ChatPuma

FAQs

On what data can the chatbot be trained on?

Your chatbot can be trained on data from your website. You can provide a link to your website and we will extract all the business-relevant content from various sources such as web pages, documents, and files. Then, you can select the which data sources you want to use and which to exclude for your chatbot training.

Where is my data stored?

We do not store your website data in a readable format. We only store the trained model that is used to generate responses to user queries. The trained model is stored in a secure cloud storage. We do not share your data with anyone and do not use your data for any other purpose than to train your chatbot.

What is the difference between the free and paid plans?

The free plan has limited access to features and messages volume. The paid plan is recommended for commercial use.

What languages does it support?

ChatPuma supports 100+ languages. You can have your website in any language and then have conversation in any language.

Can I share a chatbot I created?

Yes, you can share the URL of your chatbot with anyone or embed it on your website.