BuildChatbot.ai vs HelperHat Detailed comparison features, price

BuildChatbot.ai

BuildChatbot.ai is a comprehensive chatbot building platform that enables businesses and organizations to create and deploy AI-powered conversational agents. The platform offers various features for chatbot customization, training, and integration with popular tools like Zapier and Slack.

The service provides solutions for multiple use cases including customer support automation, internal company assistance, educational support, and marketing automation. Users can personalize their chatbots, manage customer chat history, and enable live agent support when needed.

HelperHat

HelperHat is an innovative AI-powered customer support solution that transforms how businesses handle customer inquiries. By leveraging advanced AI models including GPT, Claude, and Gemini, it provides instant, accurate, and human-like responses to customer questions 24/7, while seamlessly integrating with existing website infrastructure through a simple one-line code installation.

The platform automatically learns from your website's content to provide accurate responses, features granular AI analytics for performance tracking, and includes sophisticated spam filtering. HelperHat offers unlimited team member access, unrestricted device usage, and comprehensive customer satisfaction analysis, all while maintaining high security standards and ensuring cost-effective operation.

BuildChatbot.ai

Pricing

Freemium

HelperHat

Pricing

Freemium

From 20$

BuildChatbot.ai

Features

Chatbot Customization: Personalize chatbot appearance and behavior
Training Interface: Train chatbots with custom knowledge
Integration Support: Connect with Zapier and Slack
Chat History: View and manage customer conversations
Live Agent Support: Enable human takeover when needed
Multi-purpose Solutions: Support for various business needs

HelperHat

Features

24/7 Availability: AI-powered support even after business hours
Easy Installation: One-line code implementation
Automatic Learning: Self-learns from website content
Unlimited Team Access: No per-seat pricing limitations
AI Analytics: Detailed insights for every conversation
Multi-platform Support: Available on Web, iOS, and Android
Fast Response Time: 1-2 seconds AI response time
Spam Protection: AI-powered automatic spam filtering

BuildChatbot.ai

Use cases

Customer support automation
Internal company assistance
Educational support systems
Marketing automation
User data collection
Customer service enhancement

HelperHat

Use cases

Customer inquiry automation
After-hours support coverage
Technical support assistance
Product information delivery
FAQs handling
Customer service cost reduction
Website visitor engagement
Support team augmentation

BuildChatbot.ai

FAQs

What payment methods do you accept?

The platform accepts online payments through major credit cards, debit cards, and bank transfers.

Are there any discounts available for long-term subscriptions?

Yes, annual packages are available at a 20% discount compared to monthly plans.

Is there a free trial or demo available?

Yes, there is a free plan with basic features including one chatbot, 6 chats per month, and a 10,000 character limit.

Can I cancel or upgrade my subscription plan?

Yes, users can cancel or upgrade their subscription plan through their account settings or by contacting customer support.

HelperHat

FAQs

What exactly is an AI Message on HelperHat?

An AI Message is a message response generated by HelperHat's AI-powered system when responding to customer inquiries. These are only counted when the AI system sends a reply to a customer's inquiry or when a team member has marked their conversation as 'done'.

How is billing handled for additional AI messages?

When you exceed your 1,000 AI messages, a charge of $5 per 100 additional messages is automatically added, billed on the next cycle. Additional messages are always rounded up to the nearest 100.

Do unused AI messages roll over to the next month?

No, unused AI messages do not roll over to the next billing period. The Total AI Messages count is reset at the start of each billing cycle.