ASKTOWEB vs My AskAI Detailed comparison features, price

ASKTOWEB

ASKTOWEB enhances website functionality by implementing an intelligent AI search system that goes beyond traditional keyword-based searches. Through advanced natural language processing, the service enables visitors to find precise information across SaaS landing pages, software documentation, and general websites with conversational queries.

The platform stands out with its multi-model accuracy verification system, direct reference jumping capability, and support for 12 different languages. Integration requires minimal technical effort, with a single line of script implementation and professional service team support for design and optimization.

My AskAI

A sophisticated AI-powered customer support platform that transforms how businesses handle customer inquiries. The system creates customized AI agents that can be trained on company-specific content, including help documentation, websites, and various document formats.

The platform seamlessly integrates with popular customer service tools like Zendesk, Intercom, and Freshdesk, offering intelligent human handover capabilities and multi-language support. With proven success in deflecting up to 84% of customer queries and reducing response times to under 60 seconds, it enables support teams to focus on more complex issues while maintaining high-quality customer service.

ASKTOWEB

Pricing

Free

My AskAI

Pricing

Freemium

From 60$

ASKTOWEB

Features

Multi-Model Accuracy Verification: Fact-checks AI responses using different language models
Direct Reference Jump: Creates links to specific text locations within pages
Multilingual Support: Handles up to 12 languages
Simple Integration: Requires only one script tag addition
Customer Support Relief: Reduces support workload by handling common queries
User-Friendly Interface: Non-intrusive design without annoying pop-ups
Customizable Design: Adaptable to website aesthetics
Real-time Analytics: Tracks user interactions and queries (Beta)
AI-Powered FAQ Generation: Automatically creates FAQs based on user queries (Beta)

My AskAI

Features

AI Agent Training: Upload and sync unlimited webpages or documents for comprehensive knowledge base
Multi-platform Integration: Compatible with Intercom, Zendesk, Freshchat, and other major support platforms
Automated Email Response: AI email assistant for automatic customer reply handling
Analytics Dashboard: Advanced insights and performance tracking for support operations
Lead Capture: Built-in capability to collect user emails and integrate with CRM systems
Multi-language Support: Automatic language detection and localization options
Knowledge Improvement Studio: Continuous learning and optimization of AI responses
Security Compliance: GDPR and HIPAA compliance options with encrypted data storage

ASKTOWEB

Use cases

SaaS landing page information discovery
Software documentation search
Customer support automation
Website content accessibility improvement
Multilingual website support
User behavior analysis
FAQ management

My AskAI

Use cases

24/7 Customer Support Automation
Support Ticket Deflection
Internal Knowledge Base Assistant
Customer Query Resolution
Lead Generation and Capture
Support Cost Reduction
Customer Response Time Optimization

ASKTOWEB

FAQs

Is there a money-back guarantee?

Yes, ASKTOWEB offers a 30-day money-back guarantee for unsatisfied customers.

How is user data handled?

All data is encrypted both in transit and at rest using industry-standard encryption protocols to ensure security and privacy.

My AskAI

FAQs

What content types can I add to train my AI agent?

You can add your entire website, help docs, upload documents, PDFs and presentations. The AI agent will be able to answer questions about all uploaded content.

How secure are My AskAI's AI chatbots?

All uploaded content is stored in isolated containers with AES-256 encryption at rest and in transit. Data is never used for any purpose other than servicing API calls or customer support at your request.

Can I capture leads or email addresses with my AI agent?

Yes, you can enable 'Lead capture' to require users to provide their email address before chatting. These emails can be exported or connected to your CRM via webhook.