AIssist.io vs My AskAI Detailed comparison features, price

AIssist.io

AIssist.io is an advanced multi-agent AI platform that seamlessly integrates with popular customer service and sales platforms. Through its proprietary Composite Engine, it processes multiple tasks simultaneously, handling complex scenarios within 15 seconds while maintaining a human-like touch.

The platform supports multimedia interactions across text, image, and video formats, working across multiple channels including email, chat, SMS, WhatsApp, and social media. It delivers comprehensive automation solutions with features like smart tagging, intelligent responses, and automatic escalation, all while maintaining a 70-95% accomplishment rate.

My AskAI

A sophisticated AI-powered customer support platform that transforms how businesses handle customer inquiries. The system creates customized AI agents that can be trained on company-specific content, including help documentation, websites, and various document formats.

The platform seamlessly integrates with popular customer service tools like Zendesk, Intercom, and Freshdesk, offering intelligent human handover capabilities and multi-language support. With proven success in deflecting up to 84% of customer queries and reducing response times to under 60 seconds, it enables support teams to focus on more complex issues while maintaining high-quality customer service.

AIssist.io

Pricing

Usage Based

From 49$

My AskAI

Pricing

Freemium

From 60$

AIssist.io

Features

Composite Engine: Processes average 12 tasks per interaction within 15 seconds
Multi-media Support: Handles text, image, and video content
Smart Tagging: Automated organization and prioritization of inbox
Omni-channel Integration: Works across email, chat, SMS, WhatsApp, and social media
Multi-language Support: Handles all major world languages
Automated Response System: 70-95% accomplishment rate with human-like responses
Intelligent Escalation: Auto-detection of cases requiring human intervention
Continuous Learning: Improves through live examples and expert input

My AskAI

Features

AI Agent Training: Upload and sync unlimited webpages or documents for comprehensive knowledge base
Multi-platform Integration: Compatible with Intercom, Zendesk, Freshchat, and other major support platforms
Automated Email Response: AI email assistant for automatic customer reply handling
Analytics Dashboard: Advanced insights and performance tracking for support operations
Lead Capture: Built-in capability to collect user emails and integrate with CRM systems
Multi-language Support: Automatic language detection and localization options
Knowledge Improvement Studio: Continuous learning and optimization of AI responses
Security Compliance: GDPR and HIPAA compliance options with encrypted data storage

AIssist.io

Use cases

Customer Service Automation
Sales Process Optimization
Multi-language Customer Support
Inbox Management and Organization
Business Intelligence and Insights Generation
Global Customer Communication
Upselling and Follow-up Automation

My AskAI

Use cases

24/7 Customer Support Automation
Support Ticket Deflection
Internal Knowledge Base Assistant
Customer Query Resolution
Lead Generation and Capture
Support Cost Reduction
Customer Response Time Optimization

AIssist.io

FAQs

What is the difference among different engines?

Base Engine ($0.05/interaction) is perfect for FAQ, Advanced Engine ($0.15/interaction) is best for complex and sentimental cases like tickets, and Premium Engine ($0.25/interaction) is optimized for more complex cases like diagnosis.

Do you offer free trial?

Yes, trying AI in the console is completely free. After engaging with the agent platform, they offer 1000 FREE quota every month, refreshed at the month head.

How do I pay for the service?

AIssist.io uses a modern SaaS model where you pay for what you use, with no strings attached.

My AskAI

FAQs

What content types can I add to train my AI agent?

You can add your entire website, help docs, upload documents, PDFs and presentations. The AI agent will be able to answer questions about all uploaded content.

How secure are My AskAI's AI chatbots?

All uploaded content is stored in isolated containers with AES-256 encryption at rest and in transit. Data is never used for any purpose other than servicing API calls or customer support at your request.

Can I capture leads or email addresses with my AI agent?

Yes, you can enable 'Lead capture' to require users to provide their email address before chatting. These emails can be exported or connected to your CRM via webhook.