Appbot VS AppReply

Appbot Pricing

AppReply Pricing

Appbot

• Sentiment Analysis: Visualize trends in sentiment across all your app reviews with over 93% accuracy.
• Reply to Reviews: Automated, AI-generated & canned reply tools for iOS & Google Play app reviews.
• App Ratings: Map changes in your app ratings from your apps over time.
• Text Analysis Tools: See which words, phrases and topics are driving your 1 and 5-star reviews.
• Integrations: Connect app reviews to popular tools like Slack, Microsoft Teams, Zendesk & many more.
• Dashboards: Create reports that show all your review & ratings data points on one page.
• Automatic Translations: Automatically translates app store reviews and presents them in-line with the original.
• API: RESTful API for exporting app review & ratings data.

AppReply

• Auto-replies: Set up workflows that automatically respond to reviews based on defined criteria.
• Custom Auto-Reply Rules: Trigger responses based on keywords, language, and ratings.
• Dynamic Template Rotation: Automatically rotate replies from selected template folders for variety.
• Live Reviews Feed: Monitor and manage all app store reviews in real-time with filtering options.
• One-click AI Responses: Generate personalized, empathetic replies instantly using AI.
• Canned Responses: Create, manage, and organize response templates.
• Multi-language Support: Manage template folders in multiple languages.
• App Store Integrations: Connect securely with Google Play and Apple App Store.

Appbot Use Cases

• Make data-driven roadmap decisions that impact customer happiness.
• Map trends in sentiment and content across all channels of user feedback.
• Close the feedback loop to spot bugs faster.
• Faster, more effective replies for greater customer satisfaction.

AppReply Use Cases

• Automating responses to Google Play reviews.
• Automating responses to Apple App Store reviews.
• Managing high volumes of user feedback efficiently.
• Improving app store ratings through timely responses.
• Saving time for customer support and product teams.
• Maintaining brand voice consistency in replies.
• Engaging with users based on specific feedback (e.g., crash reports, feature requests).
• Responding to users in multiple languages.

Appbot FAQs

• What app stores does Appbot support?

  Appbot supports review monitoring for all major app stores, including iOS, Google Play, and Microsoft App Reviews.
• Does Appbot offer automatic translations?

  Yes, Appbot automatically translates app store reviews and presents them in-line with the original.
• Can I reply to reviews directly from Appbot?

  Yes, you can reply right from your Appbot account, or from Zendesk or many other CRMs.
• Is there an API available?

  Appbot provides a RESTful JSON reviews API.

AppReply FAQs

• How long does it take to set up AppReply?

  Setting up secure integrations with app stores takes less than 10 minutes, and the overall auto-reply setup can be completed in under 5 minutes.
• Which app stores does AppReply support?

  AppReply currently supports Google Play and the Apple App Store. Integrations with Huawei AppGallery, Samsung Galaxy Store, Steam, and Amazon App Store are planned.
• Is there a free plan available?

  Yes, AppReply offers a 'Free Forever' plan suitable for indie developers, which includes 1 Google Play integration, 2 auto-reply rules, 100 manual responses, and unlimited auto-replies.
• How does AppReply ensure data security?

  AppReply uses AES-256 encryption for data at rest and TLS for data in transit. API keys are encrypted at the application level. Payments are handled via LemonSqueezy (PCI-DSS compliant), it adheres to GDPR, guarantees 99.9%+ uptime, hosts data securely on Vercel, and does not track or sell user data.

Uptime Monitor

Uptime Monitor