Aivo
vs
Copianto
Aivo
Aivo offers an AI-powered suite designed to enhance customer service and streamline sales processes. This platform empowers businesses to build automated conversational journeys, connecting with customers effectively and resolving their inquiries efficiently.
By integrating with existing technology stacks, It delivers tailored interactions and helps improve the complete customer support experience. Its conversational AI capabilities enable natural conversations that give the user a superior and comprehensive experience.
Copianto
Copianto offers a comprehensive conversational AI platform designed to help businesses enhance customer experiences. It allows companies to create AI agents specifically tailored to their unique business requirements and customer base, facilitating more natural and effective interactions.
The platform supports various communication channels through specialized agents. This includes AI Voice Agents for seamless voice call interactions, AI Live Chat agents deployable as website widgets for easy complaint resolution, integration with WhatsApp and other social media apps for broader reach, and AI Search Agents to provide quick, conversational information retrieval within documentation or applications. Copianto aims to improve customer success, enable sales teams, and serve as a product copilot.
Aivo
Pricing
Copianto
Pricing
Aivo
Features
- AgentBot: Conversational AI-powered chatbot for digital channels.
- Live: Omnichannel live chat platform with an AI co-pilot for agents.
- Engage: WhatsApp campaign creation tool.
- Studio: Low-code integration designer.
- Voice: Instant solutions through natural phone conversations.
- Help: Knowledge microsites with an AI-powered search engine.
- Video Conversational AI: Hyper-realistic avatar with conversational AI (Beta).
- Appointment Scheduling: Focus team on in-person meetings and boost business growth.
Copianto
Features
- AI Voice Agent: Integrates into voice calls for real-time assistance.
- AI Live Chat Agent: Provides a floating chat widget for websites and web applications.
- Whatsapp & Social Apps Integration: Enables interaction via WhatsApp and popular social media platforms.
- AI Search Agent: Offers an AI-powered conversational search bar for documentation and applications.
- Personalized AI Agents: Allows building agents tailored to specific business needs.
- Cross-Channel Communication: Supports customer interaction across their preferred channels.
- Custom Model Training: Enables training AI models on specific business data (Paid plans).
- Analytics: Provides insights into customer interactions (Paid plans).
Aivo
Use cases
- Automate customer service inquiries.
- Create personalized shopping experiences.
- Streamline sales processes.
- Provide 24/7 support.
- Manage customer interactions across multiple channels.
- Design and launch WhatsApp campaigns.
- Build custom integrations.
- Offer instant phone support.
Copianto
Use cases
- Enhancing customer support with conversational AI.
- Providing instant answers and solving customer problems.
- Qualifying leads and accelerating sales processes.
- Deploying AI chatbots on websites and applications.
- Engaging customers via WhatsApp and social media.
- Improving information discovery within company documentation.
- Streamlining student and community support for universities.
- Assisting users with basic IT troubleshooting.
- Creating product copilots integrated via API.
Aivo
Uptime Monitor
Average Uptime
99.85%
Average Response Time
267.93 ms
Last 30 Days
Copianto
Uptime Monitor
Average Uptime
25.62%
Average Response Time
3306.1 ms
Last 30 Days
Aivo
Copianto
