AfterShip VS Shipup

AfterShip Pricing

Shipup Pricing

AfterShip

• Tracking: Automated shipment tracking tools that foster customer loyalty.
• Returns: Returns management software.
• Shipping: Multi-carrier shipping software.
• EDD: Estimated delivery prediction software.
• Protection: Shipping protection software.
• Email & SMS: Marketing automation tools.
• Feed: TikTok Shop management software.

Shipup

• Branded Order Updates: Proactive, customizable notifications keep customers informed throughout the delivery process.
• Smart Delivery Estimates: AI-driven delivery date predictions improve conversion rates at checkout.
• Automated Feedback Collection: Sends customer satisfaction surveys post-delivery to gather insights.
• Returns & Claims Management: Streamlined digital processes for handling returns and carrier claims.
• Centralized Tracking Dashboard: Unified visibility over shipments with analytics and carrier performance monitoring.
• Customer Support Toolkit: Real-time alerts and advanced support tools to resolve delivery issues efficiently.
• Marketing & Loyalty Widgets: Tools designed to drive repeat purchases and customer loyalty.
• Integrations: Connect seamlessly with major ecommerce platforms and over 150 delivery carriers.

AfterShip Use Cases

• Enhance post-purchase customer experience.
• Streamline returns and warranty processes.
• Optimize shipping operations with multiple carriers.
• Improve delivery time predictions.
• Automate email and SMS marketing campaigns.
• Manage product feeds for marketplaces like TikTok Shop.

Shipup Use Cases

• Ecommerce stores offering branded, real-time order tracking for customers.
• Customer support teams managing delivery incidents with proactive alerts.
• Marketing teams driving post-purchase engagement and repeat sales.
• Logistics managers optimizing delivery performance with comprehensive analytics.
• Brands reducing operational costs by streamlining returns and claims processes.
• Retailers seeking to personalize customer communication during delivery.

AfterShip FAQs

• What’s your uptime guarantee?

  AfterShip guarantees 99.9% monthly uptime guarantee. If it is not met, we’ll refund 10% of whatever you pay for the downtime period.
• How do I switch to another plan?

  You can upgrade or downgrade the existing plan as your business requirements change. It can be changed from the billing page.
• How does SMS pricing work?

  SMS pricing is based on the destination. Our fair pricing ensures you will only be charged on the SMS sent.
• What payment methods do you support?

  AfterShip accepts all major credit and debit cards. You can modify existing payment methods from the billing page.
• What if I go over my shipment quota?

  For Essentials and Pro plans, we charge $0.08/extra shipment. For the Premium plan we charge $0.12/extra shipment. Enterprise users can discuss their extra shipment fee with our sales team.

Shipup FAQs

• What types of delivery carriers can Shipup integrate with?

  Shipup integrates with over 150 domestic and international delivery carriers, allowing brands to unify and monitor shipments across multiple logistics providers.
• Does Shipup support automated customer notifications by SMS and email?

  Yes, Shipup enables businesses to send proactive, branded notifications via both SMS and email to keep customers informed at each stage of the delivery journey.
• How does Shipup help reduce customer support workload?

  By centralizing delivery data, providing real-time notifications, and offering advanced support tools, Shipup allows support teams to proactively resolve issues and minimize inbound inquiries.
• Can Shipup manage returns and claims digitally?

  Yes, Shipup features fully digitalized returns and claims management systems, simplifying these processes for both customers and support teams.

Uptime Monitor

Uptime Monitor