AfterShip favicon AfterShip VS NextSmartShip favicon NextSmartShip

AfterShip

AfterShip offers an all-in-one, AI-powered solution designed to streamline eCommerce operations. It provides a single platform to manage various aspects of the customer journey, improving operational efficiency and customer satisfaction.

The platform integrates with over 1,200 carriers and numerous eCommerce platforms and technology partners. This extensive integration capability allows businesses to connect their existing systems and automate processes, such as shipment tracking, returns management, and multi-carrier shipping.

NextSmartShip

NextSmartShip empowers DTC and eCommerce businesses with a fully automated fulfillment platform powered by proprietary warehouse management systems (WMS) and artificial intelligence. The platform seamlessly connects to major eCommerce platforms including Shopify, WooCommerce, and Wix, allowing users to synchronize orders, track inventory in real time, and optimize shipping processes from warehouses located in China and globally.

With AI-enhanced routing, the system determines the fastest and most cost-effective shipping options based on customer locations and product attributes, ensuring timely and reliable deliveries. Automated workflows eliminate manual errors, while comprehensive reporting and real-time tracking help brands maintain full control over their logistics and customer experience from production to delivery, including crowdfunding, B2B, and subscription box fulfillment.

Pricing

AfterShip Pricing

Freemium
From $9

AfterShip offers Freemium pricing with plans starting from $9 per month .

NextSmartShip Pricing

Freemium

NextSmartShip offers Freemium pricing .

Features

AfterShip

  • Tracking: Automated shipment tracking tools that foster customer loyalty.
  • Returns: Returns management software.
  • Shipping: Multi-carrier shipping software.
  • EDD: Estimated delivery prediction software.
  • Protection: Shipping protection software.
  • Email & SMS: Marketing automation tools.
  • Feed: TikTok Shop management software.

NextSmartShip

  • AI-Enhanced Routing: Recommends the fastest or most economical shipping based on destination and product type.
  • Automated Order Management: Automatically syncs orders from connected eCommerce platforms for streamlined fulfillment.
  • Real-Time Inventory Synchronization: Instantly updates stock levels across multiple stores to prevent stockouts.
  • Smart System Integrations: Seamless one-click integration with major eCommerce platforms.
  • Real-Time Order Tracking: Provides instant tracking updates to customers and dashboards for sellers.
  • Omnichannel Fulfillment: Consolidates inventory management and order fulfillment for multiple sales channels.
  • Customizable Shipping Solutions: Offers tailored routes and packaging, including eco-friendly and unboxing experiences.
  • Comprehensive Reporting: Delivers detailed historical and real-time insights on order and inventory performance.

Use Cases

AfterShip Use Cases

  • Enhance post-purchase customer experience.
  • Streamline returns and warranty processes.
  • Optimize shipping operations with multiple carriers.
  • Improve delivery time predictions.
  • Automate email and SMS marketing campaigns.
  • Manage product feeds for marketplaces like TikTok Shop.

NextSmartShip Use Cases

  • Automating order fulfillment for Shopify, WooCommerce, or Wix stores.
  • Streamlining global shipping logistics for DTC brands.
  • Efficiently handling crowdfunding campaign reward deliveries.
  • Bulk order preparation and shipping for Amazon FBA.
  • Managing subscription box logistics and recurring shipments.
  • Syncing inventory across multiple sales platforms in real time.
  • Expanding eCommerce operations internationally with local warehousing.
  • Providing tailored packaging and unboxing experiences.

FAQs

AfterShip FAQs

  • What’s your uptime guarantee?
    AfterShip guarantees 99.9% monthly uptime guarantee. If it is not met, we’ll refund 10% of whatever you pay for the downtime period.
  • How do I switch to another plan?
    You can upgrade or downgrade the existing plan as your business requirements change. It can be changed from the billing page.
  • How does SMS pricing work?
    SMS pricing is based on the destination. Our fair pricing ensures you will only be charged on the SMS sent.
  • What payment methods do you support?
    AfterShip accepts all major credit and debit cards. You can modify existing payment methods from the billing page.
  • What if I go over my shipment quota?
    For Essentials and Pro plans, we charge $0.08/extra shipment. For the Premium plan we charge $0.12/extra shipment. Enterprise users can discuss their extra shipment fee with our sales team.

NextSmartShip FAQs

  • What’s included in the standard handling fees?
    The standard handling fee covers item receiving, inspection, scanning into the system, storage, order synchronization, picking, packing, and shipping from the warehouse.
  • Where can I check my exact shipping fees?
    You can review a full billing summary and detailed shipping charges in the Order Management System (OMS), including costs by shipping option, product weight and volume, and destination.
  • What customized services are available?
    Customized options include custom packaging, kitting and assembly, labeling, and other tailored logistics solutions.

Uptime Monitor

Uptime Monitor

Average Uptime

99.86%

Average Response Time

111.13 ms

Last 30 Days

Uptime Monitor

Average Uptime

98.49%

Average Response Time

1241.22 ms

Last 30 Days

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