What is ZenCall?
ZenCall provides a virtual assistant to streamline call management. The AI agent ensures calls are answered instantly, managed professionally, and routed efficiently.
ZenCall handles both inbound and outbound calls. It also provides features such as live call view, notifications, warm-transfers, text messages, email summaries, and recordings. The service integrates with over 7,000 applications via Zapier, including popular platforms like Google Calendar, Microsoft Calendar, Salesforce, and HubSpot.
Features
- Instant Call Answering: Calls are answered immediately by the AI agent.
- Professional Call Routing: Calls are routed appropriately based on predefined rules.
- Outbound Call Handling: The AI agent can manage outbound calls.
- Live Call View and Notifications: Users receive real-time updates on call activity.
- Warm-Transfers: Calls can be transferred seamlessly to another person.
- Text Messaging: The AI agent can send and receive text messages, including URL links.
- Email Summary and Recording: Call details are summarized and recorded, then sent via email.
- Prompt Expert Consultations: Optimize AI handling using prompt tests.
- Silence detection to end calls: Automatically end calls when silence is detected.
- Zapier Integration: Connects with over 7,000 applications via Zapier.
- API Access: API available for custom integrations.
Use Cases
- Managing high call volumes for businesses.
- Ensuring no missed calls.
- Providing 24/7 call answering services.
- Automating outbound call campaigns.
- Integrating call management with CRM and calendar applications.
- Sending automated text messages with links to customers.
- Improving customer service with efficient call handling.
FAQs
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How does the free trial work?
The free trial provides 1 week of free access to ZenCall. You can cancel anytime during the trial. After the trial, you'll be charged for the first month if you choose to continue. -
What is the refund policy?
ZenCall offers a 30-day refund policy on your first payment. Contact us for an immediate refund if needed. -
Why is there a $1 pre-authorization charge?
A $1 pre-authorization charge is used to verify your credit card. This is a temporary charge and will be refunded within 5 business days. -
Can I keep my existing business number?
Yes, you can forward calls from your existing number to a dedicated ZenCall line or get a new local number in any supported country. -
What languages does the AI Agent speak?
The AI Agent speaks multiple languages, including Afrikaans, Arabic, Armenian, Azerbaijani, Belarusian, Bosnian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Kazakh, Korean, Latvian, Lithuanian, Macedonian, Malay, Marathi, Maori, Nepali, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swahili, Swedish, Tagalog, Tamil, Thai, Turkish, Ukrainian, Urdu, Vietnamese, and Welsh.
